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Edward Cooley
15 Reviews
I actually applied at Bob Ferrando Ford for a job in the prep department — about as entry-level as it gets! I didn’t get that job, but they gave me a shot in Sales instead… and it changed my life. Since starting in 2002, I’ve worked my way from Sales to Finance Manager, New Car Manager, General Sales Manager, and became General Manager in 2020. Starting at the ground level taught me that knowing the job — and truly valuing the people who do it — is what makes a dealership successful. Everyone on our team plays an important role. I also met my wife, Jennifer, here at the dealership. We’ve been married 23 years this year and have three amazing kids — Sarah, Jenni, and Eddie. When I’m not at work, you’ll find me camping (or glamping), out on the boat, or mowing grass — which I genuinely enjoy! I’m grateful for the journey and the people who make it all worthwhile.
Read moreDealership Experience
24 yrs, 5 mos
Industry Experience
24 yrs, 5 mos
Languages Spoken
English
15 Reviews
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15 Reviews of Edward Cooley
July 01, 2026
Service team handled my recent Corsair maintenance appointment with efficiency and professionally as usual. The entire Sales and Finance team handled my recent 2026 Bronco Sport lease and early return appointment with efficiency and professionally as usual. The entire Sales and Finance team handled my recent 2026 Bronco Sport lease and early return of my 2023 Corsair lease with speed, accuracy and understanding to my complete satisfaction. More
by Don
Verified CustomerOther Employees Tagged: Shawn Haas, Paul Dedionisio, Arlen Bird, John Barney, Collin Mello, Taylor Irvin, Owen Burkett , Edward Cooley Jr
June 27, 2026
I felt taken care of in a good and decent way. Thank you for the great service. Thank you for the great service. More
by bkimberturn
Other Employees Tagged: Owen Burkett
June 23, 2026
Always great customer service and friendly crew, I always appreciate honesty & fast service and I received both! appreciate honesty & fast service and I received both! More
by MAC9962
Other Employees Tagged: Arlen Bird, John Barney, Collin Mello
June 23, 2026
My recent lease experience at Bob Ferrando Ford in Girard was outstanding from start to finish. The entire process was smooth, efficient, and stress-free. Master Sales Consultant Shawn Haas and Finance Manag was outstanding from start to finish. The entire process was smooth, efficient, and stress-free. Master Sales Consultant Shawn Haas and Finance Manager Paul DeDionisio were instrumental in making the experience such a positive one. Shawn took the time to understand exactly what I was looking for and guided me through the available options without ever making me feel pressured. Paul was equally impressive in the finance office, clearly explaining the leasing details and working through incentive options to ensure I received the best value possible. What stood out most was the balance both Shawn and Paul struck between exceptional interpersonal skills and consultative expertise. They are kind, friendly, relatable, and genuinely empathetic professionals who made the entire process easy and enjoyable. Their flexibility, knowledge, and commitment to customer service created a leasing experience that exceeded my expectations. More
by kevin.fenstermacher
Other Employees Tagged: Shawn Haas, Paul Dedionisio
June 12, 2026
Hayden Loomis was a pleasure to work with. He communicated very well when something came in that fit our needs and put us in the vehicle that works best for us. The gentleman that did the pape He communicated very well when something came in that fit our needs and put us in the vehicle that works best for us. The gentleman that did the paperwork to complete the sale came across as if he was talking down to us. That does not match what I think of as good customer service practices. More
by gkutruff
Other Employees Tagged: Edward Cooley
June 09, 2026
Team Ferrando was quick and efficient as always! Walt and Arlen are fantastic! I wouldn’t take my vehicle anywhere else! Walt and Arlen are fantastic! I wouldn’t take my vehicle anywhere else! More
by PDEDIONISIO
Other Employees Tagged: Shawn Haas, Rick Greaves, Paul Dedionisio, Arlen Bird, John Barney, Keaton Chase, Collin Mello, Taylor Irvin, Owen Burkett
June 04, 2026
The dealership personnel were most courteous and professional in handling this transaction. They treated the customer with respect and were extremely helpful with any questions or concerns we had. professional in handling this transaction. They treated the customer with respect and were extremely helpful with any questions or concerns we had. More
by Ted S
Other Employees Tagged: Paul Dedionisio, Arlen Bird , Hayden Loomis
May 19, 2026
These guys are the real deal. They built and sold a dump truck with the end user in mind. I’ve had many over the years but this one is by far my favorite!!! They built and sold a dump truck with the end user in mind. I’ve had many over the years but this one is by far my favorite!!! More
by Paulhawkservices
Other Employees Tagged: Shawn Haas, Rick Greaves, Paul Dedionisio
Dealership Inventory (133 Vehicles)
2026 Ford Explorer
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
