Keaton Chase

Team Ferrando was quick and efficient as always! Walt and Arlen are fantastic! I wouldn’t take my vehicle anywhere else! Walt and Arlen are fantastic! I wouldn’t take my vehicle anywhere else! More

by PDEDIONISIO Verified Customer Verified Customer

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The process was seamless and they made it very easy. I felt no pressure and was able to look at a few cars before making a final decision. They answered all of my questions, and I ask a lot, and didnt f I felt no pressure and was able to look at a few cars before making a final decision. They answered all of my questions, and I ask a lot, and didnt feel rushed. I look forward to seeing them again for all of my service needs! Thanks, Keaton and Paul! More

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This is the 3rd Ford I've purchased from Bob Ferrando Ford. They have always given me a great deal, their salespeople are top notch and their service department is second to none! That had as much to d Ford. They have always given me a great deal, their salespeople are top notch and their service department is second to none! That had as much to do with my decision to buy there again as anything else! Service after the sale isn't just a tag line for them. These folks really mean it! More

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After I purchased my vehicle I went to my brother's. He noticed immediately that the engine bay was covered in oil and the hood latch was broken. I took it back the next day. They denied the oil leak sa He noticed immediately that the engine bay was covered in oil and the hood latch was broken. I took it back the next day. They denied the oil leak saying they would have never inspected it if there was truly an oil leak. They fixed the hood latch. I took it to my mechanic which took 2 weeks to get it and they found the oil leak. I took it back to Ford and was told I had a 50/50 warranty for 30 days. So I had to pay 1/2 the price. I feel as though they should have never listed this vehicle for sale until they fixed what was wrong. Lemon? You decide. More

by tonyastraughn071181 Verified Customer Verified Customer

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Keaton had a down to earth great personality. We were extremely happy with the numbers that were produced from the management. They as a team made us choose this Ford dealership rather than the o We were extremely happy with the numbers that were produced from the management. They as a team made us choose this Ford dealership rather than the other 5 dealerships i was looking at working with. More

by Sgwin74 Verified Customer Verified Customer

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Fast It was good. A nice and convenient experience. Keep being friendly and helpful, thanks. A nice and convenient experience. Keep being friendly and helpful, thanks. More

by joshuagorecki Verified Customer Verified Customer

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Keaton was very knowledgeable and made sure I wanted what I needed and made sure I didn’t settle. I really appreciated that. Thanks Keaton I needed and made sure I didn’t settle. I really appreciated that. Thanks Keaton More

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As a widow, finding and purchasing a car on my own was overwhelming, but Keaton and Devin helped me through the process. I appreciate them. So far so good, I'm enjoying my new 'used' car! overwhelming, but Keaton and Devin helped me through the process. I appreciate them. So far so good, I'm enjoying my new 'used' car! More

by allison.lydic Verified Customer Verified Customer

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2nd new vehicle expect good service. Has been good so far. Wanted to give local dealer my business. Has been good so far. Wanted to give local dealer my business. More

by LAIRBEAR57 Verified Customer Verified Customer

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By far the best dealership in the Erie, NY, and Ohio area! The only place I go for service or for buying! area! The only place I go for service or for buying! More

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