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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.7
1,528 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,528 reviews

September 22, 2026

Brandon and staff were great. Excellent Customer Service. I had a great time and would recommend to friends More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kiehle
Sep 23, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Nice to hear when customers are willing to promote the staff. Lots of negativity out there and best way to combat it is small tokens like this. Appreciate the effort David and thank you for your business. -Justin Harmon (General Manager)

September 17, 2026

Taylor was great! He was very accommodating without being too pushy. The dealership done everything they could to make the deal happen. More

by Matt Burkhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Salmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Matt. Super important that staff only asks for the sale after they have earned it. Customer must have all questions answered and have all the time they need to make s decision. We try to separate ourselves from the housing market where you have 5 hours to bid on something 10 times the price. Nonetheless a huge decision to buy a vehicle and never want to add more pressure than what is already there. Happy to hear there was no additional pressure Matt and thank you for the feedback! -Justin Harmon (General Manager)

September 14, 2026

Taylor was straightforward and very accommodating to work with. Seemed knowledgeable to my specific want in a vehicle. More

by Ecneal74
Recommend Dealer
Yes
Employees Worked With
Taylor Salmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the confirmation. Taylor had a great August and hoping he can repeat the same performance both form a quantity and quality perspective. Appreciate the business! -Justin Harmon (General Manager)

September 12, 2026

This is my second purchase from Bob Caldwell Jeep, and once again, they made the entire experience easy and enjoyable. The sales team is low-pressure, knowledgeable, and actually listens to what you’re lo More

by NV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Sep 14, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's the best review we could ask for and exactly how we want all customers to feel. Thank you NV x2 for your loyalty and trusting the 2nd purchase would be just as smooth as the first. Please don't hesitate to reach out if we can help. Have a great week! -Justin Harmon (General Manager)

September 02, 2026

Kayla at Bob Caldwell was probably the best car salesperson I have ever worked with. More

by NOSO74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Primm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff the finance guy
Sep 07, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Can't be better than best. Nice job Kayla and thank you for the positive reinforcement! Have a great extended weekend! -Justin Harmon (General Manager)

August 30, 2026

Every time I bring my Jeep in for service, Derrick Philson always takes a moment to check in and ask if I’m still enjoying my Jeep. That small gesture really stands out because it shows that he genuin More

by Mya
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Aug 31, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick has a way of making sure each customer he works with receives nothing but his undivided attention. Thank you for picking up on that Mya and nice to know when customers are satisfied with their transaction. Have a great week and hope your new vehicle treats you well. -Justin Harmon (General Manager)

August 30, 2026

I had a great experience working with Derrick Philson. I already knew exactly what I wanted before I walked in, and he made the process easy and straightforward. Derrick was knowledgeable, professional, a More

by Mya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Aug 31, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great ad for Derrick and proof that taking care of one customer will only aid you on your journey to find the next. Thank you Mya for your consideration and taking the time to endorse the transaction. Have a great week! -Justin Harmon (General Manager)

August 23, 2026

The dealership is really clean and easy to navigate. Brandon was awesome and gave me a tour of the place before I left! Brandon was very easy to talk to and thorough with explaining the electric vehicle More

by Bfinni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for your comments Bfinni. Really appreciate you detailing Brandon following the protocol as well. We think it's important for a customer to know the process to reach service, where to bring your vehicle, and most certainly the follow up after the sale to ensure everything went well. We monitor and manage these steps and truthfully they are not followed 100% of the time, something we discussed as recent as Saturday. Appreciate you bringing the value of why we do what we do. Have a great week and thank you for your business and comments! -Justin Harmon (General Manager)

August 23, 2026

I was pretty nervous about purchasing a vehicle remotely, but I had a wonderful experience buying my Ram Promaster from Bob Caldwell! Everyone I dealt with was professional and committed, including Dino West More

by Susan Mc
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Nikita Morgan, Jeff Kiehle
Aug 26, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Susan. Commonly the sales person receives the lions share of the credit when a deal goes well but yes, there are some folks behind the scenes that help make deals work. Thank you Susan for spreading the joy. Glad everything came together to your liking. Appreciate your business and thanks for taking a couple minutes to endorse the sung and unsung heroes. Have a great week! -Justin Harmon (General Manager)

August 13, 2026

Everyone we worked with at the dealership was a pleasure to work with! We drove in from 2 1/2 hours away in Michigan to do business with Bob Caldwell CDJR because of their competitive pricing and excellent More

by Jcrawley17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Brusk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Awesome. It can be tricky and certainly a leap of faith to travel that far in hopes the vehicle is as explained. Thank you for making the journey and taking the time to endorse the staff you met while in central Ohio. Have a great rest of the month. -Justin Harmon (General Manager)

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