Blake Utter Ford

Sales rep. BECKY, was great. Finance rep. CHAD was the worst This is the second car I bought from Blake Utter Ford in the last year and a day. BECKY was the sales rep for first purchase which was a cash transact This is the second car I bought from Blake Utter Ford in the last year and a day. BECKY was the sales rep for first purchase which was a cash transaction. Everything went great so when I needed another car I asked for Becky. Only problem, this time CHAD was involved. He said we did not qualify for 0%. But if we would agree to an insurance policy for $10 extra per month, he could get us 0%interest. I said maybe we need to visit the credit union. He immediately lowered it to $5 per month and we agreed. When we reviewed the Buyers order after leaving we discovered he had added $499 and $565 for two additional insurance policies in addition to the extra $5 per month, and had not credited the dealership discount of $1393 discussed with Becky. The Buyers Order was provided in an envelope given to us at the conclusion of the meeting. It was not shown during the meeting. We returned to the dealership the next day. Their position was, "you signed a contract." If you go to this Dealership ask for Becky, she is a great sales rep. but pay cash or arrange you own financing. If you deal with CHAD bring your accountant or attorney. ADDENDUM TO MY REVIEW. I talked with AUSTIN, I believe he is the sales manager. The problem has been resolved. There was actually an additional problem that was discovered by AUSTIN. That problem was also resolved. My advise is Don't let your guard down because the Dealership has a good reputation. If something doesn't sound right and you get double talk, go to the boss before you walk out. More

Amazing experience They did everything to get me and my husband a great deal and the car we wanted. They were fast and respectful. Best dealership experience. They did everything to get me and my husband a great deal and the car we wanted. They were fast and respectful. Best dealership experience. More

Great, easy experience Excellent experience using Blake Utter Ford. I did a lot of research prior to purchasing my truck and talked to a lot of dealerships. Kerry with Blake Excellent experience using Blake Utter Ford. I did a lot of research prior to purchasing my truck and talked to a lot of dealerships. Kerry with Blake Utter Ford was by far the easiest to work with. Very prompt, courteous, and efficient without any pressure. Definitely recommend. More

Airbag recall repair Called Blake Utter Ford. They happened to have my recall part in. Had my car fixed next day. So so happy! Thanks Blake Utter Ford!! Called Blake Utter Ford. They happened to have my recall part in. Had my car fixed next day. So so happy! Thanks Blake Utter Ford!! More

Best service ever!!! This was the best service and no pressure sales we ever had. Thank you Mark Edwards and Blake Utter Ford!!!! I love my new Edge. This was the best service and no pressure sales we ever had. Thank you Mark Edwards and Blake Utter Ford!!!! I love my new Edge. More

Great service. Service department is always courteous and helpful. No pressure and very professional. Will use them in the future. Outstandingly service even though Service department is always courteous and helpful. No pressure and very professional. Will use them in the future. Outstandingly service even though the vehicle was not a Ford product. More

Great service Awesome experience honest and knowledgeable staff only place I’ll ever take my vehicle quick and fast service. Highly recommend anything you need at Awesome experience honest and knowledgeable staff only place I’ll ever take my vehicle quick and fast service. Highly recommend anything you need at Blake utter ford More

Battery replaced I had to have the battery replaced on my wifes explorer under warranty. The battery died with the car sitting in the middle of our garage so i couldnt I had to have the battery replaced on my wifes explorer under warranty. The battery died with the car sitting in the middle of our garage so i couldnt pull my truck next to it to jump it off. Mykel is a service writer at Blake Utter Ford and he let me use his jumper box so I could get it started and to them. They replaced the battery, got it covered under warranty and detailed it. All within a couple of hours . Thanks for your help Mykel and the rest of the service department. More

Great experience I have purchased over 100 vehicles and this was one of the easiest transactions. I will not go back and forth with negotiations, I know what I want. I I have purchased over 100 vehicles and this was one of the easiest transactions. I will not go back and forth with negotiations, I know what I want. I also know what I will pay. Scott was spectacular and I will be back.. More

Best Service ever. Ron Weber was very thorough and professional in completing the list of repairs I ask for, he checked back with me regularly telling me the status of m Ron Weber was very thorough and professional in completing the list of repairs I ask for, he checked back with me regularly telling me the status of my Lincoln. It was a great experience and I look forward to doing business with him in the future. More