Billy Howell Ford Lincoln
Cumming, GA
Filter Reviews by Keyword
By Type
310 Reviews of Billy Howell Ford Lincoln
I would HIGHLY recommend working with Billy Howell. Doug Bollinger was a GREAT salesman to work with. I never felt pressured. He spent a lot of time working with me reviewing several vehicles. He was VER Bollinger was a GREAT salesman to work with. I never felt pressured. He spent a lot of time working with me reviewing several vehicles. He was VERY knowledgeable and opinted out the features and benefits of each care, so I could make an informed decision. Even after my purchase, Doug spent another hour just helping me program the car to my liking. I feel I got a great deal for my money! Overall, it was a GREAT experience and feel like I have joined the Ford / Billy Howell family! More
This is my 2nd car bought from Billy Howell. Love this dealership. They are always a pleasure to work with and you can tell it's famliy owned and operated. Just bought the Ford Escape and as always dealership. They are always a pleasure to work with and you can tell it's famliy owned and operated. Just bought the Ford Escape and as always it was so easy at this dealership. The are top notch and the customer service is excellent! The day after my purchase Bill Howell called me himself to make sure I was happy with the whole process and gave me his cell phone number. Now that is a class act! More
Found a Ford F-250 on their website. They had tons of pictures and described the vehicle well. Jim Mee introduced himself and he was very knowledgeable of the vehicle & answered all my initial questions. pictures and described the vehicle well. Jim Mee introduced himself and he was very knowledgeable of the vehicle & answered all my initial questions. Told him we were looking at other vehicles, and that we would be back. After looking at 4-5 other trucks, we narrowed it down to two. So we went back to see Jim, and I did a more thorough check of the truck (since it had 193,000 miles). Asked Jim if we could put it up on a rack, with no hesitation, he drove it right back to the service department and had one of the techs put it up so I could look underneath. Noticed a couple small leaks (this is a given), but had one concerning one from the rear seal. They said they would fix this, and replace the transmission dipstick since the handle was broken off. Negotiating was good, no issues. Gave me a good price for my trade-in. If you are looking for a new or used car, give these guys a look. I will come back again when I need a new or used car. More
Looked on-line and was connected with Randy. He called me, after researching some of the stock numbers that I provided. We discussed some of the current new and used vehicles. Made an appointment with hi me, after researching some of the stock numbers that I provided. We discussed some of the current new and used vehicles. Made an appointment with him for next day and we did test drives and then discussed options, features, sales numbers, trade-in amount and settled on a price that I was comfortable with. Had a very pleasant experience and I will pick up my new Ford Truck on Saturday. More
we went in to look at a new Explorer, left with a new Lincoln. We have been buying cars for 45 years, Probably the best car purchase experience we have ever had. Lincoln. We have been buying cars for 45 years, Probably the best car purchase experience we have ever had. More
The entire experience was excellent. The staff was friendly and honest. I would highly recommend Billy Howell Ford to any customer that wants a great deal. friendly and honest. I would highly recommend Billy Howell Ford to any customer that wants a great deal. More
I went to trade in my vehicle for a new one. I had already found a truck that fit my needs on their website. They gave me a fair trade. I was in and out within 3 hours, including a test drive. Gary already found a truck that fit my needs on their website. They gave me a fair trade. I was in and out within 3 hours, including a test drive. Gary was very helpful in meeting my needs, financially. He really did everything he could to make it happen. The owner, Bill Howell, even called me a couple days later to see if I was satisfied. If you make a purchase with them you will see customer service is very important. More
I visited Billy Howell Ford over Memorial Day weekend. My experience was GREAT! I never felt rushed, pressured, or mislead (how we all normally think of car dealers/dealerships!) Brenda and Jerry were so fri experience was GREAT! I never felt rushed, pressured, or mislead (how we all normally think of car dealers/dealerships!) Brenda and Jerry were so friendly and helpful as they answered all of my questions! In the end, I left with a new 2013 Ford Escape. I could not be happier! :) I would definitely recommend going to Billy Howell Ford when looking for your new or used car! More
Randy was awesome, I even sent my son to him to buy a new car. Listen, we are not "ford" people. Never owned a Ford prior, never intended to, but Randy was so helpful and professional! The dealership is car. Listen, we are not "ford" people. Never owned a Ford prior, never intended to, but Randy was so helpful and professional! The dealership is awesome, and my car is fantastic. Thank you so much!!! More
My husband and I purchased our last two vehicles from Randy. Both times the experience has been incredible. Randy truly listened to what we needed and worked with us to get the best deal possible. We hav Randy. Both times the experience has been incredible. Randy truly listened to what we needed and worked with us to get the best deal possible. We have a little one on the way so cost and quality were huge for us...we drove off in exactly what we needed for our growing family. I would recommend Randy to friends and family. I never write reviews but wanted to take a few minutes to say how happy we are with the service we have recieved time and again. More

