Billy Howell Ford Lincoln

Helped Us Out of a Bad Situation We had an older truck that gave out on us while we were visiting family. We brought it to Billy Howell because my family has been doing business with We had an older truck that gave out on us while we were visiting family. We brought it to Billy Howell because my family has been doing business with them for 14 years. They discovered the truck was going to need 5000 dollars worth of repairs but bought it wholesale and lost money on it in order to help us out. Randy was extremely helpful in getting us the vehicle we needed at a price that we could afford even given the situation. I would definitely recommend him and Billy Howell to anyone looking to purchase a car. More

Best Car Buying Experience Ever Knowledgeable staff, but not pushy. Great environment. Not at all like a typical dealership. Randy Mankovitch was the best salesperson we have ever wo Knowledgeable staff, but not pushy. Great environment. Not at all like a typical dealership. Randy Mankovitch was the best salesperson we have ever worked with. He was helpful but not pushy, patient, friendly and gave us the feeling that he really cared for us and wanted us to make the right decision. Hands down, this was the best car buying experience we have ever had. More

Great Customer Service & Easy Purchase Although we a repeat Ford purchaser, the ease and quickness of purchasing this car was great. I think we where in and out of there in 3 hours. I met R Although we a repeat Ford purchaser, the ease and quickness of purchasing this car was great. I think we where in and out of there in 3 hours. I met Randy at the West Forsyth High Lincoln test drive and he was easy to talk to and gave me his card. Said call me anytime you want to test drive the car your interested in. I was still undecided on what version of Escape I wanted, so we test drove both. He made good points on things I was not clear on. There was no pressure to purchase, just information that would help us decide to purchase. We would highly recommend our friends and family to Randy anytime. We will also bring our car for service there. Thank you so much and I love my Escape Titanium! Yvonne Scahill More

new car We needed a new car and have dealt with Billy Howell before so that's where we went! All the people were great even the ones we weren't dealing direct We needed a new car and have dealt with Billy Howell before so that's where we went! All the people were great even the ones we weren't dealing directly with would come by and ask if we needed anything. We bought a 2014 Ford Fusion and love it, perfect size, perfect color and a good fit for us. Thank you very much Randy Mankovitch (our salesman) and Dudley Bentle ( finance manager) and you Billy Howell. We will see you for the next one and will recomend to all our friends. More

Wonderful hassle-free experience I showed up for a test drive and I left with a car. the employees of this dealership did a phenomenal job I would highly recommend anybody looking for I showed up for a test drive and I left with a car. the employees of this dealership did a phenomenal job I would highly recommend anybody looking for a new or used-car to visit this dealership. I have my five-year-old daughter with me everyone working was more than helpful with keeping her entertained. This has been the best experience by far that I've had at any car dealer. More

Sales process - Fantastic Randy didn't try to sell me a car, he understood what we wanted and gave us options. He didn't push me to buy any car, unlike other Car Sales reps cal Randy didn't try to sell me a car, he understood what we wanted and gave us options. He didn't push me to buy any car, unlike other Car Sales reps calls I have received past week that I was actively searching. I didn't think twice putting offer on the car we liked. I openly discussed with him on other cars that I was comparing, still he didn't put any sort of pressure. This is what I liked in him and the dealership to pursue a new car and bought Ford Escape. The whole transaction from the point I looked at car and delivery happened in just 3 hours. No over promises, no nonsence. Strictly business and I liked this particularly in this dealership. Would recommend them to anyone who wants to purchase a Ford. I liked the additional features in this car compared to all others in its class. More

I was making the final decision on make and model before coming to Bill Howell Ford for a third test drive. I was not intending to finalize the purchase. But, Robert Jimerson made the experience so much bet coming to Bill Howell Ford for a third test drive. I was not intending to finalize the purchase. But, Robert Jimerson made the experience so much better than representatives at two other manufacturer's dealerships and the other Ford dealership (and two of those were good experiences) that I believed it was the right place and the right time to proceed. I have not previously owned a Ford. So, the comfort level with the vehicle and the process that Robert provided help tremendously. Dudly went late into the evening as well and removed other apprehensions I had in the financing of the transaction. Quite remarkable was the entire experience, only to by continued three days later by Bill Howell calling to check on the experience and the performance of his team. I greatly appreciate the experience, the price and financing. More

I really enjoyed buying my new Escape from Billy Howell Ford. We worked with Randy Mankovitch. He was awesome. He was so helpful and knowledgeable. I told him what I wanted and he helped me pick the car th Ford. We worked with Randy Mankovitch. He was awesome. He was so helpful and knowledgeable. I told him what I wanted and he helped me pick the car that would suite not just my needs but that I could afford. I did not feel pressured or rushed. He went through the whole vehicle with me and helped me set up my phone and all the other features. I am quite short and he helped me lower the gate to make it easier for me to reach. He made it a really great experience. I would also like to give a shout out to Dudley. He was also great to work with. Doing all that paperwork was not a miserable task. I am very happy with my purchase. I would definitely recommend Billy Howell to my friends and family. More

It was a great pleasure to purchase my car from Billy Howell Ford. I cannot believe how wonderful and kind the sales staff are. They listen and care about their customers as though you are a part of thei Howell Ford. I cannot believe how wonderful and kind the sales staff are. They listen and care about their customers as though you are a part of their family. Joe Illescas helped me every step of the way. If you want the very best experience when purchasing a new or pre-owned car then do your self a huge favor and check out Billy Howell Ford Lincoln in Cumming, Ga. You will have no regrets. Thank you Joe & Bruce, I love my car! More

My husband passed away recently leaving me with a limited income. My 22 year old son, (in college living out of town, on his own, paying his own way) was walking to/from work and school because he had no tr income. My 22 year old son, (in college living out of town, on his own, paying his own way) was walking to/from work and school because he had no transportation. My 18 year old daughter is a senior this year and will be attending college in the fall. My husband left behind an old but nice looking 93 Ford F-150 which I let my son use. This poor truck is always needing service of some sort and once a week needs oil. On his trip home one weekend the truck started running hot, so he was once again without transportation. Since Christmas was rolling around, I told my kids that we would look for used cars for them as their Christmas present. We had been to several dealerships in our area, but didn't find anything we really fell in love with. At the first dealership we stopped at, there was not one salesman that came outside to brave the cold to greet us. (Bad customer service). When we pulled into Billy Howell Ford, we stopped at the road (which is the start of the lot) and started looking through the used cars. Not long after we arrived, Joe (salesman) came out of the warm building, braving the cold to meet with us. I told Joe what I was looking for, told him I wasn't going to haggle with him, I wanted the best price up front and wanted 2 good used vehicles. We went inside, I spoke with the sales manager, Gary. He understood what I was looking for, the price range I was willing to spend. Gary and Joe pulled up their list of used vehicles, knew exactly what we wanted and pulled around two vehicles that were just perfect for both of my kids. Gary was able to discount the toyota, because it had been on the lot a little longer and cut the price of the Jeep to meet my price. Gary and Joe worked together with professionalism, kind and caring for me, the customer. Gary went that extra mile and replaced the windshield in the toyota because it had two cracks in it. Knowing my limited budget, they filled both cars with gas. These two super people are tops in my book. It was a very heart warming experience to know people still care for others, listen to what they are looking for and help them in everyway possible. What a great team Billy Howell Ford has. My hat's off to them. Great job. I will definantly be back to visit them when I can afford a car for myself. Sincerely, Lisa Gunter More