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Billy Howell Ford Lincoln

Cumming, GA

3.8
308 Reviews

1805 Atlanta Highway

Cumming, GA

30040

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308 Reviews of Billy Howell Ford Lincoln

June 19, 2015

Best Service you can get! Everytime I go the the Billy Howell Ford Lincoln dealership, it is always a pleasure to get my car serviced. My technician is always knowledgeable and More

by LincolnMKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gorham, Dudley Bentle, Tom McKnight
Jun 22, 2015 -

Billy Howell Ford Lincoln responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Thanks again for your loyalty and business. We will be there for you for many years to come. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 17, 2015

Jim Mee was and is outstanding,. Jim Mee was a great help, very patient. I tried several vehicles before buying the Lincoln MKX. Each visit Jim was always kind and helpful. Dudley More

by Honey
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Dudley Bentle, Jim Mee
Jun 18, 2015 -

Billy Howell Ford Lincoln responded

Honey, thank you so much for taking the time to write this great review! I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Congratulations on your new vehicle. We appreciate you continually trusting us with your vehicle needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 17, 2015

Great! I took my car in for a basic service and had the opportunity to look at all the new vehicles and have a fantastic and relaxing massage in one of their More

by Timk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dudley Bentle
Jun 18, 2015 -

Billy Howell Ford Lincoln responded

Tim, We are pleased to know that you had a wonderful experience at Billy Howell Ford Lincoln. Our team will be glad to know that you thoroughly enjoyed service experience and the massaging chair which made the experience more relaxing. We look very forward to seeing you again in soon! Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 15, 2015

Just an Oil Change.. I do not often go to a dealer, but my husband told me he didn't have time to change my oil. He said go to Billy Howell and I did. It was quick and e More

by Sportrac Girl
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Jun 16, 2015 -

Billy Howell Ford Lincoln responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are very happy that we completed your service quickly. Thank you for choosing Billy Howell Ford Lincoln for your vehicle needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 09, 2015

My Dodge Deal No fuss no bother! I went, I bought a car! Got a great car at a great price! The sales team is awesome! Randy's professionalism and knowledge was exce More

by happy person
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch
Jun 10, 2015 -

Billy Howell Ford Lincoln responded

Thank you so much for sharing your experience and congratulations on your new purchase. We believe in professional and knowledgeable customer service and I am glad that Randy made such a great impression on you. We would love to work with you again in the future. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 08, 2015

Great Service I've had my F-150 serviced here for several years and on a recent visit, my wife and I started looking at the 2015 F-150's on the lot. Jim Mee, one o More

by John P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mee
Jun 09, 2015 -

Billy Howell Ford Lincoln responded

John, we appreciate the time it took for you to write this review about your experience at our dealership. It is wonderful to hear that you feel confident to choose Billy Howell Ford Lincoln for your automotive needs. If you have any questions about your car, please feel free to come back and see us. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 08, 2015

60K mile service Overall positive experience. Performed 60K service, rotated and balanced tires, recommended I bring car in for recall. Tom was helpful. Lounge was More

by jwhummel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Longerbeam
Jun 09, 2015 -

Billy Howell Ford Lincoln responded

Thank you so much for taking the time to write this review. We feel so grateful that you chose to come to our dealership. It is wonderful to hear that Tom was helpful during your visit. If you have any questions about your vehicle, please do not hesitate to reach out to us. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 08, 2015

Great buying experience This is an excellent dealership! We just purchased our second vehicle from this dealership and Bruce Castleberry along with Richard Hunter. Easy proce More

by twillig12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hunter, Bruce Castleberry, Dudley Bentle
Jun 09, 2015 -

Billy Howell Ford Lincoln responded

Thank you so much for sharing your feedback and recommendation. We greatly appreciate the opportunity to work with you. I will be sure to share your feedback with Richard and Bruce. Please feel free to visit us if you have any further automotive needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 05, 2015

very satisfactory and professional. did not waste time, excellent knowledge of product and cooperative. Jim went the extra mile by coming by our home the next morning for Title we forgot More

by carolinetheprincipal
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mee, Jim Mee
Jun 08, 2015 -

Billy Howell Ford Lincoln responded

Thank you so much for the nice review. Jim is a key component of our team here at Billy Howell Ford Lincoln and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that Jim exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 03, 2015

Quick and professional Great in scheduling the visit. Professional and friendly customer contact Quick and effective service Point to improve: review in detail the revisi More

by epereirinha
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Longerbeam
Jun 04, 2015 -

Billy Howell Ford Lincoln responded

We would like to thank you for taking the time to write this review. We believe in professional and friendly customer service and I am glad that our team made such a great impression on you. Please feel free to visit us again if you have any further automotive needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com

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