Billy Howell Ford Lincoln

60K mile service Overall positive experience. Performed 60K service, rotated and balanced tires, recommended I bring car in for recall. Tom was helpful. Lounge was Overall positive experience. Performed 60K service, rotated and balanced tires, recommended I bring car in for recall. Tom was helpful. Lounge was comfortable. Good place to have service performed. More

Great Service I've had my F-150 serviced here for several years and on a recent visit, my wife and I started looking at the 2015 F-150's on the lot. Jim Mee, one o I've had my F-150 serviced here for several years and on a recent visit, my wife and I started looking at the 2015 F-150's on the lot. Jim Mee, one of their sales representatives saw us and asked if we had any questions or would like to test drive one. This was a no pressure, how can I help you approach. We like what we saw and the new F-150 is a great machine. So we continued discussions, in a pleasant, information focused way and decided to trade our current vehicle for a new one. Overall a great experience. More

very satisfactory and professional. did not waste time, excellent knowledge of product and cooperative. Jim went the extra mile by coming by our home the next morning for Title we forgot did not waste time, excellent knowledge of product and cooperative. Jim went the extra mile by coming by our home the next morning for Title we forgot. More

Quick and professional Great in scheduling the visit. Professional and friendly customer contact Quick and effective service Point to improve: review in detail the revisi Great in scheduling the visit. Professional and friendly customer contact Quick and effective service Point to improve: review in detail the revision steps with customer. More

Friendly, low pressure sales Richard Hunter was a very friendly and patient sales representative, and Tom Longerbeam was a friendly and empathetic service agent. They accepted my Richard Hunter was a very friendly and patient sales representative, and Tom Longerbeam was a friendly and empathetic service agent. They accepted my trade in despite the car not actually being in operating condition. They gave me a good deal on my new car too. Oh, and if you stop by, check out the massage chair. Nice. More

Over 16 years dealing with Billy Howell Ford I just purchased my 12th or 13th (I've lost count) vehicle from this dealership. Randy Mankovich was my sales person. This is the 3rd vehicle I purc I just purchased my 12th or 13th (I've lost count) vehicle from this dealership. Randy Mankovich was my sales person. This is the 3rd vehicle I purchased using Randy. He is a super guy who takes good care of his customers. Everything was done after I picked the vehicle and all I did was come back to sign the paperwork. No stress, no hassle. More

Randy Mankovitch made it happen! Thanks to Randy Mankovitch and the team at Billy Howell, I am the proud owner of my second Ford Focus from Billy Howell Ford! Randy went above and bey Thanks to Randy Mankovitch and the team at Billy Howell, I am the proud owner of my second Ford Focus from Billy Howell Ford! Randy went above and beyond to answer my questions (and my emails) and made this the least stressful car buying experience I have ever had! Dudley Bentle got my financing done and gave great feedback to my questions. I left with my car set up and ready to roll! The only negative is that I will likely keep this car for many years and will not be back to work with them for a while! More

Thank you Randy and Billy Howell Ford! My wife and I hit about 10 different lots over the weekend and then stopped at Billy Howell Ford. Randy met us at the door. While other dealers left My wife and I hit about 10 different lots over the weekend and then stopped at Billy Howell Ford. Randy met us at the door. While other dealers left us hanging and with little or no service, Randy walked with us, step by step, all over the lot to take care of us. We found what we were looking for in a 2009 Ford Focus. Randy was great to work with and we will be back again! You will also like working with Bruce Castleberry, the Finance Manager. I bought a Ford Explorer Limited from him in 2000 that is still running like a bandit. It has 282,000 miles and has no end in sight. I love my Fords and we love working with Billy Howell. Billy, we love you and we need You! Thanks again, Tim Abel More

Randy Mankovitch made us feel like family! I have bought several cars over the years using Randy; this week I purchased my 5th car. My family has developed a personal relationship with him ove I have bought several cars over the years using Randy; this week I purchased my 5th car. My family has developed a personal relationship with him over the years and it is such an awesome feeling knowing I can send my wife and kids to the dealership and feel like I have a family member watching and taking care of them. Randy does not stop assisting once the sale is done, he remembers your face and name and is always willing to help regardless the task. A true gentleman and friend, thanks! *I just wish he would learn to come down on his pricing a little, just some corrective criticism. You know I am just kidding!!!!!!! Dudley Bentle, in finance, is an okay guy...sometimes....kidding again!!!! More

Great experience! Highly Recommended. I went into the dealership on a beautiful Saturday afternoon looking for a new 2015 Ford Escape. I met with Randy, who was extremely friendly and prof I went into the dealership on a beautiful Saturday afternoon looking for a new 2015 Ford Escape. I met with Randy, who was extremely friendly and professional, and he walked me out to the lot to show me some of the options they had on site. Once I decided on a car I liked, we took it out for a test drive - I was sold. Randy made the whole process extremely simple and stress-free. When the paperwork and financing was done, he took me out to my new car and showed me all of the tricks and toys. I really appreciated him staying to help me, as I had been running late earlier in the day (an hour past my original appointment time), but he never companied/rushed me and always had a smile on his face. I'll definitely be working with Randy and Billy Howell Ford Lincoln for all of my car needs moving forward.. and I would highly recommend him to my friends and family. More