Bill Rapp Super Store
Syracuse, NY
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60 Reviews of Bill Rapp Super Store
We had a very wonderful experience at your store. Our salesman, Stephen, did an excellent job!! He showed us many used vehicles answering any questions we had. We ended up with a Forrester and we lov Our salesman, Stephen, did an excellent job!! He showed us many used vehicles answering any questions we had. We ended up with a Forrester and we love it! Thank you Bill Rapp and Stephen!!! More
This was an incredibly smooth process. They were willing to work with me over the phone to take care of initial information and to avoid unnecessary trips into the dealership. They were not pushy and true t to work with me over the phone to take care of initial information and to avoid unnecessary trips into the dealership. They were not pushy and true to their word when it came down to pricing. The day my car came in, everything was set and I was in and out in no time! More
I brought my 2020 GMC Terrain in for warranty service. At check-in I was met with an upbeat greeting and directed to the service department. The service advisor, Steve M., was very pleasant and patient; At check-in I was met with an upbeat greeting and directed to the service department. The service advisor, Steve M., was very pleasant and patient; he listened attentively to my explanation of what the issue was with my vehicle. The service technician/mechanic, Steve, also joined the conversation and was equally pleasant; he listened and offered his thoughts and information. Fortunately I was provided with a loaner-vehicle that was readied for me by another very polite young man. I believe they acted as a team and genuinely have their customer's best interest in mind. They worked together to identify the problem and they ultimately corrected the issue. Thank you to all at the BRSS GMC service department for a job well done! More
The staff there are polite and not pushy. I had a great experience buying a second vehicle in 4 years from this dealer. My salesman, Jeff, was awesome, knowledgeable, and wonderful to work with. He was v experience buying a second vehicle in 4 years from this dealer. My salesman, Jeff, was awesome, knowledgeable, and wonderful to work with. He was very patient with all of mine and my son's questions. The Finance Manager, Dan, will work with different banks to get you the lowest interest rate possible. All the way around, this dealership is awesome to work with when buying a new or used vehicle. Brian Rapp has also followed up with me via email to ensure all my needs were met. Thanks!! More
I have tried to say How Wonderful the dealership is but this reply has been very difficult for me to complete. Bill Rapp is a Great Place to to purchase a New Buick. this reply has been very difficult for me to complete. Bill Rapp is a Great Place to to purchase a New Buick. More
Our salesman Bryan was great and finance manager was great. The sales manager was rude and disrespectful. Overall the buy process was good. Quick and fast great. The sales manager was rude and disrespectful. Overall the buy process was good. Quick and fast More
Jeff is amazing to work with! Very kind and took the time to get me the perfect car with no stress. James was also very friendly! Best dealership ever! to get me the perfect car with no stress. James was also very friendly! Best dealership ever! More
Outstanding experience, no hassle and most of the transaction was completed before I entered the dealership. Jay is an exceptional salesman. Thank you Bill Rapp GMC transaction was completed before I entered the dealership. Jay is an exceptional salesman. Thank you Bill Rapp GMC More
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