Back

Bill McBride Subaru

Plattsburgh, NY

not yet
rated
59 Reviews

5105 U.S. Ave

Plattsburgh, NY

12901

Directions
Sort by

59 Reviews of Bill McBride Subaru

October 16, 2017

Thank you Kara We went in just looking and left with a car. Kara was very helpful, clear, kind and funny. Great qualities that made the process very enjoyable. Thank More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Kipp
Oct 16, 2017 -

Bill McBride Subaru responded

Dear Luis, Thank you for your valuable feedback. We appreciate hearing from our customers about their experience with us. We are happy to hear that Kara was able to make your purchasing experience an enjoyable one. It is our belief that this should be an exciting time and our sales team loves sharing in that excitement with you. We look forward to seeing you again soon and thank you for being a part of the Bill McBride family.

October 08, 2017

Cara rocks! Sure, I loved the forester before I even came ! But Cara my sales person! She is amazing, keep her forever.!she is really excited about her work, and More

by Paulette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Kipp
Oct 09, 2017 -

Bill McBride Subaru responded

Dear Paulette, Thank you for your valuable feedback. We are so happy that you love your Forester and that Kara was able to provide you with a pleasant experience. We believe in building lifetime relationships with our customers. It is very important to us that you are treated with caring and respect. We look forward to seeing you again soon and thank you for being a part of the Bill McBride family.

September 18, 2017

Absolutely painless I went in having already been in contact with Kara Kipp letting her know my spending limits and what I was looking for in a car. When I showed up at t More

by Engelhardt.a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Kipp
Sep 19, 2017 -

Bill McBride Subaru responded

Thank you for your valuable feedback. We are very pleased to hear that Kara was able to accommodate your needs and make your vehicle purchase a pleasant experience. It is important to us that one of your biggest investments being an exciting and enjoyable time. We sincerely hope that you are enjoying your new WRX and we thank you for being a part of the Bill McBride family.

September 12, 2017

Another great Subaru service! I have been going to the Bill McBride Subaru Service Dept. for years. The service managers have always been great at taking care of all my car's needs More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Tetreault, Audrey Reynolds
Sep 14, 2017 -

Bill McBride Subaru responded

Dear Ken, Thank you for your valuable feedback and kind words. We are VERY proud of our Service Department and we expect nothing less than providing our customers with an exceptional customer experience. It is important to us that your expectations are met each and every time you visit us and the health and safety of your vehicle is our primary concern. We thank you for placing your trust in us and for being a part of the Bill McBride family.

September 09, 2017

Great Experience! Car buying is usually a stressful experience and we were not looking forward to this one. We were not quite prepared for the helpfulness, honesty, hum More

by Jeanine
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Munnik, Kara Kipp
Sep 11, 2017 -

Bill McBride Subaru responded

Jeanine, Thank you for your valuable feedback and kind words. Whenever we are working with new customers, it is very important to us to build a relationship with them. That begins with listening to your needs and concerns so that we can place you in a vehicle that works with you lifestyle and your budget. We are happy to know that Kara was able to make this an exciting experience for you and we look forward to assisting you in the future. Thank you for being a part of the Bill McBride family.

September 09, 2017

Great experience We just leased a 2018 Forester from this dealership. We worked with Jesse and he was great! We knew we wanted to get a Subaru, so they didn't have to More

by Morgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sorrell
Sep 11, 2017 -

Bill McBride Subaru responded

Morgan, Thank you for your valuable feedback. We are glad to know that Jesse was able to help place you in your Subaru. Our sales team genuinely cares a great deal about their customers and always keeps your needs in mind. Our Service Department cares about you and your vehicle just as equally. Our trained Certified Master Technicians are always available to assist you and answer any and all questions about the health and safety of your vehicle. We look forward to assisting you again soon and thank you for being a part of the Bill McBride family.

September 07, 2017

Kara is amazing! If you are in the market for a car, I would highly recommend Kara Kipp! I have known her since she was a young girl and she has turned in to a beautif More

by justjackie76
Recommend Dealer
Yes
Employees Worked With
Kara Kipp
Sep 20, 2017 -

Bill McBride Subaru responded

Thank you for your valuable feedback. We are happy that Kara was able to assist you in the purchase of your new 2017 Subaru Outback. Our sales team is truly dedicated to customer service. Our goal is that each of our customers receive and exceptional customer experience during their visit to our dealership. We are glad that Kara was able to accommodate you and we look forward to seeing you soon. Thank you for being a part of the Bill McBride family.

September 07, 2017

A Pleasant Experience Kara Kipp was excellent! I am somewhat of a cynic when it comes to the sales process, but Kara was knowledgeable and helpful, but never pushy. She, an More

by RSquared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Kipp
Sep 20, 2017 -

Bill McBride Subaru responded

Thank you for your valuable feedback. We are very pleased to hear that Kara was able to meet your expectations. We understand that the process of purchasing a vehicle can be overwhelming. We believe that it should be an enjoyable experience and an exciting time for you. Our sales team strives to gain a relationship with you so that we may meet your needs. Kara is certainly no exception to this and we are happy she was able to assist you. Thank you for being a part of the Bill McBride family.

September 06, 2017

Kara Kipp made it a great experience. I am sure that the next time I buy new it will be from this dealership if Kara is still there. Kara was kind and honest throughout the experience. I w More

by RevJD
Recommend Dealer
Yes
Employees Worked With
Kara Kipp
Sep 06, 2017 -

Bill McBride Subaru responded

Thank you for your valuable feedback. We are pleased to hear that Kara was able to provide you with a pleasant experience. We truly value our customers and enjoy hearing about their experience with us. We look forward to assisting you again in the future and thank you for being a part of the Bill McBride family.

September 06, 2017

Great Service Jessica always takes time to listen to concerns and always follows through on what I had concerns with.. She is professional she is always there to he More

by hrkstoker07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Tetreault
Sep 06, 2017 -

Bill McBride Subaru responded

Thank you for your valuable feedback. We are pleased that Jessica was able to follow up on your concerns. Our responsibility and commitment to you is to keep you advised on the health and safety of your vehicle. We look forward to assisting you again in the future and thank you for being a part of the Bill McBride family.

3
...