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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,453 Reviews

252 Route 303

Orangeburg, NY

10962

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3,453 Reviews of Bill Kolb Jr. Subaru

June 15, 2024

Started off okay, then as I'm leaving, the credit machine doesn't work. Which only led to either cash, or check.. and those most of us don't have. Get to the car, and the cabin filter is still on the floor o More

by jobymathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jun 19, 2024 -

Bill Kolb Jr. Subaru responded

Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered with the credit card machine going down and finding the cabin filter on the floor of your car. Please, allow me the opportunity to make things right and regain your trust as a valued client. I have provided my email information; I look forward to hearing from you. Emelin Montalvo Service Manager emontalvo@bkcars.com

June 14, 2024

I get the best possible pricing at Bill Kolb. Would recommend them to others. They will also see me again. More

by Carol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Torres
Jun 15, 2024 -

Bill Kolb Jr. Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

This was the best experience I’ve had buying a car - from having the vehicle I was looking for, in my price range and the buying experience was seamless. If you’re in the market for a vehicle, I would defini More

by John J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holman Cano, Marty Shuvall
Jun 14, 2024 -

Bill Kolb Jr. Subaru responded

Hi John, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2024

This dealership treats customers with care and takes time to listen. It's clean and open, with many smiling faces. More

by outback
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Marty Shuvall
Jun 12, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we are so happy to read such a great review about Bill Kolb Jr. Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2024

Process with Stefanie was amazing. Very attentive and gave us all the info needed and the space to make our decision. Amazing experience. More

by J.Rivera
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Asaro
Jun 07, 2024 -

Bill Kolb Jr. Subaru responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 01, 2024

The Customer Service here is top notch! I drive a half hour just to come to this exact location for service because they treat me and my Subi so great! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodrigues, Barbara Nesi, Alex Williamson, Al Cisneros, Anthony Circelli
Jun 03, 2024 -

Bill Kolb Jr. Subaru responded

Hi Crystal, thank you for taking the time to leave a review for us at Bill Kolb Jr. Subaru. We're happy we could meet your expectations! We hope to see you soon!

May 24, 2024

Reliable professional service courteous and well informed easy to schedule service convent location clean waitingroom More

by Crenst1091momala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dark ne
May 24, 2024 -

Bill Kolb Jr. Subaru responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 24, 2024

AL IS SMART, QUICK TO SOLVE PROBLEMS. HE IS ATTENTIVE, INTERESTED AND KIND. I'M HAPPY TO DEAL WITH AL. More

by mfwmfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
May 24, 2024 -

Bill Kolb Jr. Subaru responded

We're delighted to learn about your positive experience and the attentive assistance provided by Al! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

Hi! Once again, I had a great experience with the Service Center! Darlene my Service Advisor was excellent, courteous, informative, and continued to More

by DebraT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Challacombe
May 28, 2024 -

Bill Kolb Jr. Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 22, 2024

The moment I walked in I was greeted with a smile. Professionals courteous excellent establishment. Highly recommended More

by mtraitses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Herland
May 23, 2024 -

Bill Kolb Jr. Subaru responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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