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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

November 25, 2019

Excellence as always I know the key people and they know me making it a quick and painless comfortable process with a warm and bright seating area to relax while I wait More

by STMC-HSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Samuel Rios
Nov 25, 2019 -

Bill Kay Honda responded

Thank you for the positive review and ratings based on your recent experience at Bill Kay Honda. We looking forward to continuing this level of service in the future.

November 25, 2019

Great dealership with awesome staff! 3rd vehicle I have bought from them! 2-New and 1-slightly used. Ed Hanahan is awesome to deal with! They are always a pleasure to deal with! More

by schnaime4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Hanahan
Nov 25, 2019 -

Bill Kay Honda responded

Thank you for the positive feedback based on your experience working with Ed Hanahan. We appreciate you continuing to allow us to match you up with the best vehicle that fits your needs. Please let us know if we can answer any additional questions or concerns.

November 23, 2019

Great Experience Sam was very pleasant - got me right in to check my tires and found out I had a nail. I have a 2014 Honda Civic. More

by rkmilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Kathleen Omay, Samuel Rios
Nov 23, 2019 -

Bill Kay Honda responded

Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Bill Kay Honda ! We are glad to hear that Sam provided a helpful service. If any future issues should arise, we will be here to assist.

November 23, 2019

Great! Sam Rios is a great at understanding your issue and ensures it is taken care of. If something comes up shortly after you have work done on your car, S More

by javajoltal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 23, 2019 -

Bill Kay Honda responded

Hi, We understand it's a big decision where you service your car, and we are grateful to have been chosen. We are happy to hear that Sam is always able to guide you through your service experience and put your mind at ease. Thank you again for choosing Bill Kay Honda!

November 22, 2019

Oil and fluids change The service dept has always taken care of my Acura. Acura dealer is 45 miles away. Bill Kay's Honda is eight miles from my home. More

by MICHAEL_PASCHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Nov 23, 2019 -

Bill Kay Honda responded

Hi Michael, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

November 21, 2019

Brakes Are Like New Again I brought my Odyssey in for a brake check. The technician was very thorough, & asked totally appropriate questions. I have a 2018 with over 60000 mile More

by duanekuhns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 22, 2019 -

Bill Kay Honda responded

Hi Duane, thanks for the great review of your recent visit to our service department! It's great to hear that the technician provided such good service and that the break issue you came in for was resolved. We hope you continue to enjoy your Odyssey! Best regards from the Bill Kay Honda team.

November 20, 2019

Excellent service as expected Sam is always professional and so gracious. He is careful of my concerns and delivers top rate service each time. He is the reason I return each time More

by AKASAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 21, 2019 -

Bill Kay Honda responded

Hi, We are very pleased to hear that your experience with Sam was such a positive one. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

November 19, 2019

Very good I have always been pleased with everything I have had done at Bill Kay Honda. They are friendly and helpful. They are the only ones that I take my C More

by diannepitsenbarger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Nov 20, 2019 -

Bill Kay Honda responded

Hi Dianne: Thank you for your very kind review. We strive to make all of our customers happy, and it's great to hear about your excellent experience here at Bill Kay Honda. Let us know if we can be of further assistance.

November 19, 2019

Excellent service. Professional staff like Sam. Comfortable Continue- comfortable waiting area. Suggest more variety of reading materials ex. Pamphets newspapers .more variety of snacks. Fast cashier service. H More

by email4maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 20, 2019 -

Bill Kay Honda responded

Hi! Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Bill Kay Honda! We also appreciate your suggestions as our goal is to provide top-quality customer service in all areas.

November 19, 2019

New battery Was nice to have.prompt service. And really.happy to have.my car washed also!! Thought I might have to wait longer since it was a weekend. Very nic More

by MARLA.KRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Nov 20, 2019 -

Bill Kay Honda responded

Hi Marla: Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again down the road.

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