Back

Bill Kay Honda

Bourbonnais, IL

not yet
rated
1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

Directions

By Type

1,557 Reviews of Bill Kay Honda

January 01, 2020

Prompt service They are fast and very courteous. They make you feel like part of the family and not just a number that is next up. I like the way they explain anythi More

by randy_noreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jan 01, 2020 -

Bill Kay Honda responded

Randy, Thank you for letting us know we did a great job and answered all your questions. We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Regards, BILL KAY HONDA Team

December 30, 2019

Bill kay Honda is a dealer you want to buy from. Excellent service and very Courteous. All the things you dread about going in to a car dealer you can put that aside. Bert Tvrz is an excel More

by David Rodriguez
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Dec 31, 2019 -

Bill Kay Honda responded

David, Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Bert was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Regards, BILL KAY HONDA Team

December 24, 2019

Great service Great timely service. Sam is very helpful and always greets you with a smile. The waiting area is enjoyable, comfortable and clean. . Thank you Sam. More

by RJEWELL49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Samuel Rios
Dec 27, 2019 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda. We're glad to hear that our staff was able to assist you with your service needs and that you had such a positive experience. Thank you for your business!

December 24, 2019

Service Always courteous and helpful. The car is always taken care of a professional manner. Alan, Sam & Cathy are very nice and show genuine concern to my n More

by JAYOB51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Dec 24, 2019 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Alan, Sam, and Kathy were able to assist you and that you had such a positive experience. We hope you will continue to make Bill Kay Honda your dealership of choice! Regards, Bill Kay Honda Team

December 24, 2019

regular maintenance they appeared to know what they were doing and made all appropriate checks on the car. Did not have to wait any longer than initially indicated. More

by lindysw634
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Dec 27, 2019 -

Bill Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance.

December 23, 2019

Excellent to deal with We recently leased a new Honda Civic, Burt and Everyone at Bill Kay Honda were terrific to deal with. If your looking for a good deal on a great vehic More

by rgcc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Gramera, Bert Tvrz, Alan Heimberger, Kathleen Omay, Samuel Rios
Dec 23, 2019 -

Bill Kay Honda responded

Thanks for the awesome review! It's great to hear that Bert was able to get you exactly what you needed. Enjoy your new Civic!

December 23, 2019

New battery Sam went above and beyond to help us out. He stayed until we got there which wasn’t until 5:30 to get our new battery taken care of for us. I appreci More

by JJOLIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 23, 2019 -

Bill Kay Honda responded

Thanks for letting us know! It's awesome to hear that Sam went above and beyond to get you taken care of. Thank you for choosing Bill Kay Honda.

December 20, 2019

Repair job It was a pleasure working with Sam from our initial phone conversation until I pick up my car. He was very knowledgeable and helpful,and went beyond m More

by cmyvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 20, 2019 -

Bill Kay Honda responded

Thank you for your review of Bill Kay Honda! We're happy to hear Sam was able to take great care of you and listen to all of your needs. We truly appreciate your feedback!

December 20, 2019

Great service! Everyone I spoke with, from scheduling the appointment to completion of my service, were friendly. Thanks Bill Kay service center! I appreciate your q More

by The Mouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 20, 2019 -

Bill Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. If we can be of further assistance, don't hesitate to let us know!

December 19, 2019

Attention to detail Scheduling the service was easy. Work began as scheduled. Service advisor was attentive, knowledgeable and courteous. Scheduled work was completed in More

by ivstonesiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Dec 20, 2019 -

Bill Kay Honda responded

Hi, Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Bill Kay Honda! ! We are glad to hear that our team was helpful and the work was completed in a timely manner. Thank you for your business and look forward to serving you again whenever your need arises.

...
53
...