Bill Kay Honda
Bourbonnais, IL
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1,557 Reviews of Bill Kay Honda
Prompt and thorough. Upon greeting me in service, I requested from Sam that the oil change be done quickly with no inspection report. I had come one hour early but he was Upon greeting me in service, I requested from Sam that the oil change be done quickly with no inspection report. I had come one hour early but he was able to get me in immediately. My car was done in 30 minutes and instead of going through the details of the required inspection report he handed to me and asked me to look through it. Upon getting in my car I noticed there were three items in red. Two of them were incidental, but the third was critical. I was several thousand miles past my differential fluid change. I returned to the service desk and Sam completed the fluid change quickly. I really appreciated the courtesy and professionalism. Sincerely, William Leonard More
Excellent timely service - Sam handled the arrival - explanation of service call - & pickup of car very well- have had excellent sales and service for many years explanation of service call - & pickup of car very well- have had excellent sales and service for many years More
Very happy with service department and customer service. Would and do recommend your dealership to everyone. Looking forward to future new car purchase when time arrives. Would and do recommend your dealership to everyone. Looking forward to future new car purchase when time arrives. More
I always appreciate the level of service that Bill Kay brings to the table. In this case, Sam did an outstanding job wasting me with a question about my tires brings to the table. In this case, Sam did an outstanding job wasting me with a question about my tires More
Great friendly service. Great value. Service is fast and repairs are reviewed with me prior any additional service is needed. No pressure to complete extra recommended service. repairs are reviewed with me prior any additional service is needed. No pressure to complete extra recommended service. More
I have been coming to Honda for the last several years - specifically because of Sam Rios. He has always take care of our needs and it’s because of him that I return! specifically because of Sam Rios. He has always take care of our needs and it’s because of him that I return! More
Best car buying experience. Friendly, considerate and respectful sales and finance personnel. Joe offered very competitive initial pricing and trade in value. Very little price n Friendly, considerate and respectful sales and finance personnel. Joe offered very competitive initial pricing and trade in value. Very little price negotiating (haggling) needed which made buying experience friendly, pleasant and efficient. Left with a win/win feeling. More
2012 CR-V Service I scheduled an oil change, tire rotation and wiper blade replacement. The service began on time and as scheduled and was completed in under 45 minut I scheduled an oil change, tire rotation and wiper blade replacement. The service began on time and as scheduled and was completed in under 45 minutes. More
Everyone at this place was friendly , knowledgeable, and professional. I came in for a recall on my airbags. My front end was making a funny noise and I asked them to check it for me. They get back to me r professional. I came in for a recall on my airbags. My front end was making a funny noise and I asked them to check it for me. They get back to me right away and gave me an estimate. There was no pressure at all to get it fixed with them. I checked around and found their price very reasonable! And when it was fixed the price was under what they quoted me. I was kept informed the whole time about what was happening. I will definitely come back with any other problems . More