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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

June 12, 2020

good service, keeps you informed while you wait, Had oil change, alignment and new window blades replaced. Has always received good friendly service. One time needed car while mine was repaired. Than More

by gramaterri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Alan Heimberger, Kathleen Omay
Jun 13, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 12, 2020

The people in the service department are always very professional. Alan H., the service advisor, is always very courteous and helpful. He answers all my questions honestly. More

by tmau57
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Jun 13, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback! We hope to see you again!

June 12, 2020

Bill Kay Honda has professional and honest staff. They’re kind and helpful and make sure I get what I need for all of my automobile needs! More

by emmagoudreau
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Joe Boie
Jun 13, 2020 -

Bill Kay Honda responded

Emma, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 10, 2020

This is my 3rd Honda car I have bought from Bill Kay Honda. My only complaint this time is that after we got home we popped the hood and noticed that the windshield washer fluid was totally empty. I tho More

by vickypigman50
Recommend Dealer
Yes
Employees Worked With
Joe Boie
Jun 10, 2020 -

Bill Kay Honda responded

Vicky, thanks for sharing your thoughts about your experience with Bill Kay Honda. We are sorry to hear that you didn't have a fully satisfying experience. Please feel free to reach out to us directly so we can discuss this and see how we can make it right. We appreciate your business and hope to see you again soon!

June 05, 2020

Had oil change done and tires rotated. Also had them look at my seat belt and they fixed that as well no issues. Always friendly and polite More

by AIRMISCAT19
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 06, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 05, 2020

Sam and the rest of the gang in service are always watching out for my cars health. Confident my baby 🚘 is getting the best care. 😊 More

by Mah
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 06, 2020 -

Bill Kay Honda responded

Thank you, it's great to hear that Sam and the service team have been taking such good care of you! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

June 04, 2020

Exceptional service from the phone call I made to set up an appointment to the check in when I arrived and the cash out process More

by PM60910
Recommend Dealer
Yes
Employees Worked With
Cash out employee, Kathleen Omay
Jun 05, 2020 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 04, 2020

Alan is the best! Alan always goes above and beyond!! He is friendly and helpful. He makes sure that everything is up to date but not pushy. Thank you! More

by ameaney0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Jun 05, 2020 -

Bill Kay Honda responded

Thank you for your review and kind words for Alan. We appreciate your business and our team looks forward to serving you again soon!

May 27, 2020

Very welcoming, honest, no BS, helpful and informative on what I was looking for in a new vehicle. Very good experience, have already recommended to three of my friends and coworkers. Thank you to everyone a More

by sakuragurl11
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
May 27, 2020 -

Bill Kay Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Bert, congratulations on your new Honda! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 26, 2020

Had a lot of work to be done, (five services) and the Bill Kay service dept got it done. I always feel confident with their efforts and work and never doubt them. They are all professionals, everyone the More

by Chinglung
Recommend Dealer
Yes
Employees Worked With
Sam , Ed Hanahan, Samuel Rios
May 26, 2020 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

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