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Bill Kay Honda

Bourbonnais, IL

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rated
1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

June 27, 2020

Called later in the day because I was hearing a sound and we were leaving the next day fir Florida and they worked us in!! More

by Debbiegamble
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jun 28, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 27, 2020

Fast and easy buying experience. From sales to finance they were knowledgeable and helpful. Gave a good trade in value. Glad I bought my vehicle from bill kay honda More

by Bacon 🥓
Recommend Dealer
Yes
Employees Worked With
Steve in finance was the best. , Larry Chouinard
Jun 28, 2020 -

Bill Kay Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bill Kay Honda are glad to have you as a customer.

June 27, 2020

All service department attendants keep me informed and explain all work that needs to be completed and make sure I am completely satisfied! I have total confidence in them! More

by parker209
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Jun 28, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words for Bill Kay Honda's service department. We appreciate you taking the time to leave us this wonderful feedback!

June 27, 2020

Sam was awesome, as usual. We love that he, Kathy, Allen are always so honest. They never do more then is needed to our cars . And the service techs are great. In one time & it’s done right. More

by WHELGESON2
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Alan Heimberger, Kathleen Omay, Samuel Rios
Jun 28, 2020 -

Bill Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 26, 2020

always trying to sell more than i want i'm retired. very suspicious if they changed my air conditioning compressor 2 years ago to charge me another $1200 when I barely drive anymore. More

by B.CRUMRINE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i dont know
Jul 11, 2020 -

Bill Kay Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Thanks!

June 26, 2020

The service team is always polite and professional when I come in. They explain everything that’s going on with your vehicle and has always had my vehicle ready when promised. Way To Go Team!! More

by cynthharrington
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 27, 2020 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 26, 2020

oil change appointment went in for app and got the oil changed right awaywith out having to come back another day i sure did appreciate getting it done right then More

by jerrab43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 27, 2020 -

Bill Kay Honda responded

We appreciate your business and our team looks forward to serving you again soon!

June 26, 2020

Maintenance done on CRV The service team completed the tasks that was required to be done at that time. Sam explained the tasks that made. I was satisfied was input after t More

by bohnzulu1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 27, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Sam and the team, and we look forward to working with you again!

June 26, 2020

A tough fix. Sam kept me updated on the headway with a very difficult water leak in the tailgate. This was not seen before so it was a tough fix. Took better part More

by besthands42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 27, 2020 -

Bill Kay Honda responded

It's great to hear that Sam and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

June 19, 2020

Appointment was at 8:00 am, promised to be completed within 1 hour. By 8:50 I was on my way home. Very courteous service. More

by chixb352
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 19, 2020 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

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