Bill Kay Honda

Very professional shop I have been coming to this shop since I bought my car here. Last week I had a tiny issue when I brought it in for an oil change and tire rotation. Thr I have been coming to this shop since I bought my car here. Last week I had a tiny issue when I brought it in for an oil change and tire rotation. Three of the stem valve caps were left off. When I came in to get the rest of the service done this week, they were extremely apologetic and the made sure the caps were replaced and everything was done well. There is never any pressure to add services, and all prices are given in advance, giving you time to figure out if you want to get it done then or later. I appreciate their professionalism, speed, and courtesy. JMS More

I am always able to get an appointment for any of my vehicle needs From the minute I walk in I get treated with kindness and respect The work on my vehicle had always done in a timely manner and neve vehicle needs From the minute I walk in I get treated with kindness and respect The work on my vehicle had always done in a timely manner and never had to be back for the work to be redone I usually get to talk to Sam Rios he is very nice and polite Explains everything in great detail in a way I can understand Sam is very patient with my husband and I He has great customer service and makes us feel very welcome Very professional young man More

excellent always very kind and thorough and helpful. I know iIcan count on them to always help me with our two Hondas: the Crosstour(2013) and the Civic(2016). always very kind and thorough and helpful. I know iIcan count on them to always help me with our two Hondas: the Crosstour(2013) and the Civic(2016). More

The staff at Biil Kay are very friendly and helpful. They explain what they have done and what they find. They also give you papers which show exactly what they had talked about. explain what they have done and what they find. They also give you papers which show exactly what they had talked about. More

The service department always provides excellent service. They take the time to explain the options to correct immediate issues as well as make recommendations for preventative maintenance without pressure. They take the time to explain the options to correct immediate issues as well as make recommendations for preventative maintenance without pressure. More

Good integrity and customer service, but Honda's products are suspect. 13 year old Odyssey with 98K and engine issues? Bad engine coils at 75k? Not happy with this vehicle. Last thing I thought I would have are suspect. 13 year old Odyssey with 98K and engine issues? Bad engine coils at 75k? Not happy with this vehicle. Last thing I thought I would have to worry about was the engine. Honda needs to do better. More

Ed Hanahan has sold me two Vehicles and it has been a great experience. He’s been very easy to work with and made sure I received what I was looking for at a great price. I’ll definitely be returning. great experience. He’s been very easy to work with and made sure I received what I was looking for at a great price. I’ll definitely be returning. More

All went fine. They even put a battery in my key fob. I had an oil change and tire rotation. They always give you suggestions of future service. had an oil change and tire rotation. They always give you suggestions of future service. More

I have been a Honda client for 15 years pretty much because of the customer service and Service Department. They have been professional, courteous, always on time and helpful with suggestions. I don’t because of the customer service and Service Department. They have been professional, courteous, always on time and helpful with suggestions. I don’t go anywhere else! More

I was happy for so long until they screwed me over with not following my warranty and what I paid for. They said I put in freedom into my car that I definitely did not and didn’t have anyone else touch my not following my warranty and what I paid for. They said I put in freedom into my car that I definitely did not and didn’t have anyone else touch my car. The AC was not my fault and should’ve been fixed for free. More