Bill Kay Honda
Bourbonnais, IL
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1,557 Reviews of Bill Kay Honda
Fantastic service The maintenance crew at Bill Kay is always thorough and professional. Highly recommend getting your service done by them. They wont try to sell you un The maintenance crew at Bill Kay is always thorough and professional. Highly recommend getting your service done by them. They wont try to sell you unneeded parts/products. And will have you in and out ASAP! More
I found them to be very courteous and professional with regards to work done and customer service. Also, explain clearly work needed to be done, and finished in a timely manner. regards to work done and customer service. Also, explain clearly work needed to be done, and finished in a timely manner. More
Dealer rating changed due to vehicle problem being resolved, and because of the courtesy and kindness, this customer received numerous times in the past from the Honda Service Department staff. resolved, and because of the courtesy and kindness, this customer received numerous times in the past from the Honda Service Department staff. More
I recommend Bill Kay Honda. I purchased a used 2015 Honda CRV on July 16, 2020. Salesman, Joe Boie was attentive, patient and answered all my questions, and worked with me from start to finish, including sho CRV on July 16, 2020. Salesman, Joe Boie was attentive, patient and answered all my questions, and worked with me from start to finish, including showing how to pair my phone and radio controls before departing the dealership. Thanks Joe. ToddS. More
Great experience I arrived a little earlyfor my oil change and tire rotation as I had a last minute lunch date. Sam got me in and out in time. Service department is I arrived a little earlyfor my oil change and tire rotation as I had a last minute lunch date. Sam got me in and out in time. Service department is great. More
I arrived a bit early for my pre-arranged 1pm appt. This was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were runnin was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were running a bit behind, although the entire dept didnt seem busy at all. Vehicle ready 2:40. I thought car would have been washed as part of the visit. But not included. Overall I left feeling “Not sure they cared that I brought the car there for service”. More
Excellent customer service! Beyond the basics. Looking out for the customers safety with NO pressure scare tactics to care for maintenance. Alw@ys Bill Kay out for the customers safety with NO pressure scare tactics to care for maintenance. Alw@ys Bill Kay More
We are certainly more than pleased with your Service Dept and the folks who work there!! Always(!) Excellent Service . I appreciate the cordial way in greeted when I call! Never an attitude! and the folks who work there!! Always(!) Excellent Service . I appreciate the cordial way in greeted when I call! Never an attitude! More