Back

Bill Kay Honda

Bourbonnais, IL

not yet
rated
1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

Directions

By Type

1,557 Reviews of Bill Kay Honda

July 23, 2020

Fantastic service The maintenance crew at Bill Kay is always thorough and professional. Highly recommend getting your service done by them. They wont try to sell you un More

by haydenkutemeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 24, 2020 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

July 22, 2020

I found them to be very courteous and professional with regards to work done and customer service. Also, explain clearly work needed to be done, and finished in a timely manner. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 22, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 21, 2020

Dealer rating changed due to vehicle problem being resolved, and because of the courtesy and kindness, this customer received numerous times in the past from the Honda Service Department staff. More

by bell6118
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 22, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that they were able to resolve the issue and turn this around for you. We look forward to sharing your comments with them!

July 20, 2020

I recommend Bill Kay Honda. I purchased a used 2015 Honda CRV on July 16, 2020. Salesman, Joe Boie was attentive, patient and answered all my questions, and worked with me from start to finish, including sho More

by ToddSHondaCRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Boie
Jul 21, 2020 -

Bill Kay Honda responded

Thank you, Todd, for your business and this review. We're happy to hear Joe was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 18, 2020

Great experience I arrived a little earlyfor my oil change and tire rotation as I had a last minute lunch date. Sam got me in and out in time. Service department is More

by rkmilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 19, 2020 -

Bill Kay Honda responded

It's great to hear that Sam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

July 15, 2020

Joe G. and Sam were both great. Thanks you so much for great customer service.We are very pleased with our car. Thanks Joe and Sam More

by Bag815
Recommend Dealer
Yes
Employees Worked With
Samuel Rios, Joseph Grzelak
Jul 16, 2020 -

Bill Kay Honda responded

We appreciate your business and our team looks forward to serving you again soon!

July 15, 2020

I arrived a bit early for my pre-arranged 1pm appt. This was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were runnin More

by cj11559
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Jul 16, 2020 -

Bill Kay Honda responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we will share your comments with our team. Providing a positive experience is our top priority, therefore, please feel free to reach out to management at your earliest convenience if you would like to discuss your visit in greater detail and clear up any issues we can.

July 14, 2020

This is the 7th car we have bought from Bert over the years. Always a good experience. He is extremely knowledgable and does not pressure you. More

by Jacsnods
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Jul 16, 2020 -

Bill Kay Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 12, 2020

Excellent customer service! Beyond the basics. Looking out for the customers safety with NO pressure scare tactics to care for maintenance. Alw@ys Bill Kay More

by NorgaardCleaningServices
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Samuel Rios
Jul 13, 2020 -

Bill Kay Honda responded

Hello, Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 11, 2020

We are certainly more than pleased with your Service Dept and the folks who work there!! Always(!) Excellent Service . I appreciate the cordial way in greeted when I call! Never an attitude! More

by hitchcockcharles
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Jul 13, 2020 -

Bill Kay Honda responded

Hello, Thanks for sharing your thoughts about your experience with Bill Kay Honda service department. We appreciate your business and hope to see you again soon!

...
39
...