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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

August 13, 2020

Always very fast and friendly service. Sam is very personable and always makes sure to go through the work being done / suggested. Kathleen is also very personable and helpful. Thank you all! More

by joeyshorsegirl
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Aug 17, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words for Sam and Kathleen, and for taking the time to leave us this wonderful feedback! We look forward to seeing you next time.

August 10, 2020

GOOD JOB BY SAM!!!!!! We had some issue but Sam in the service dept. was great thank him again for us!!!!!!I WOULD COME BACK TO BUY A CAR. More

by SJB141724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Samuel Rios
Aug 10, 2020 -

Bill Kay Honda responded

It's great to hear that Sam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

August 10, 2020

ENJOYED BILL KAY FOR 20 YEARS! I purchased my 2000 Honda CR-V from Bert Tvrz and have enjoyed every dealing with service and sales. Alan Heimberger has and continues to be a GREAT More

by sup597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Alan Heimberger
Aug 10, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with Bert and Alan. We're glad to hear they delivered such a great experience!

August 07, 2020

I was dismayed by the number of employees walking around without masks (at least 50%). A sign stated customers were required to wear masks? What about employees? More

by brbrmoser
Recommend Dealer
No
Employees Worked With
Kathleen Omay
Aug 24, 2020 -

Bill Kay Honda responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to us directly.

August 07, 2020

We’ve been getting our cars serviced here for several years and have always received excellent service. The staff are friendly, on time and explain what needed to be done More

by LJECK
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Alan Heimberger
Aug 08, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2020

My experience at Bill Kay Honda in Bourbonnais was FABULOUS! Joe Boie was terrific, finding just the “right” car 🚘 for me. Yes - a red Civic sport model. Joe and Steve were friendly and efficient. I More

by MBREWS
Recommend Dealer
Yes
Employees Worked With
Steve in finance., Joe Boie
Aug 05, 2020 -

Bill Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new vehicle!

August 03, 2020

The service representative talked with me and help me understand what was being done and what should be done on servicing my Honda odyssey including tires type of oil and cleaning of the bugs off a car. More

by inewsham
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Aug 04, 2020 -

Bill Kay Honda responded

We appreciate your business and our team looks forward to serving you again soon!

July 30, 2020

They are always polite and thorough with your vehicle. They also offer a very helpful diagnostic check that let's you know what needs to be done next. More

by jenniferkheywood
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jul 31, 2020 -

Bill Kay Honda responded

Jennifer, thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 27, 2020

Epic. Awesome. Historically, I would much rather go to the dentist than to a car dealer. This experience was by far the best I ever had. No pressure, Bert is leag More

by dhopkins1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Alan Heimberger, Kathleen Omay, Samuel Rios
Jul 27, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy your new vehicle!

July 23, 2020

I was on my way to the Chicago airport and realized my lugnuts on my tires were loose. I pulled into this dealership, because it was the closest. They were very busy, but when I explained that I was going More

by Sidney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 24, 2020 -

Bill Kay Honda responded

Thank you, Sidney, we were glad to help and it's great to hear that you had a positive experience! We appreciate your review!

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