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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

April 26, 2021

Best auto buying experience ever. Thanks to all at Bill Kay Honda for the great job they did. I'd recommend them to anyone looking to buy a new Honda. More

by kiko101
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Apr 27, 2021 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 26, 2021

Everyone was very nice, took way to long to get into the finance department to buy the vehicle. I was paying cash. Took 3 hours. More

by ghomberg61
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Vela, Anthony Grigaliunas
Apr 26, 2021 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Bill Kay Honda! We apologize for the finance wait and will work on shortening wait times in the future. We appreciate your business and hope to see you again soon!

April 25, 2021

Quick to answer phones, always courteous and patient. Service department personnel always very professional, very helpful and knowledgeable. Being a senior, I feel one of their best attributes is the More

by mike-furrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 25, 2021 -

Bill Kay Honda responded

Mike, Thank you for taking the time to share your feedback with us. Kathleen and Samuel work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

April 24, 2021

My recent experience,as well as previous experiences with this dealership have always been positive . The Staff members provide exceptional service. Most recently, Kathleen and Sam. Thank You ! More

by WEWISCH2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 25, 2021 -

Bill Kay Honda responded

We appreciate your business and Samuel and Kathleen look forward to serving you again soon!

April 23, 2021

Service department is very friendly and keep you informed of any issues. Great place to have service on your vehicle Very knowledgeable and offer options to you for service without pressure More

by RWB3777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Apr 25, 2021 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Samuel was able to help, and we hope to see you again!

April 22, 2021

Service was scheduled quickly. When car was being serviced had call from service dept to provide status and estimate time to complete. Car was done per estimate and no issues with the work More

by karl616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Apr 25, 2021 -

Bill Kay Honda responded

Karl, Thanks for sharing your thoughts about your service experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

April 21, 2021

I brought my car in for a checkup, bought it there 10 months ago, brand new 2020. I was told I needed oil change. Since I was going to to be driving to Florida I said ok. Then was told I needed tires b More

by BARBWILKY45
Recommend Dealer
No
Employees Worked With
Kathleen Omay
May 08, 2021 -

Bill Kay Honda responded

Barb, Thank you for sharing your service review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

April 21, 2021

We compared the prices from three area Honda dealerships and Bill Kay had the best price. The other two dealerships wouldn’t even come close to matching their price. More

by cox7472
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Grzelak
Apr 21, 2021 -

Bill Kay Honda responded

Thank you for taking the time to write this review and let us know how Joseph and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bill Kay Honda are glad to have you as a customer.

April 21, 2021

Sales consultant Bert Tvrz is the reason I purchased my vehicle from your dealership. Burt is also the reason I will give your dealership an opportunity for further purchases. This gentleman was courteous, More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Samuel Rios
Apr 22, 2021 -

Bill Kay Honda responded

Thank you so much, Scott, for your excellent review! We are so glad to hear that Bert, Sam, and our sales team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 21, 2021

Just a service appointment and Sam always remembers our name and it is done quickly and efficiently! We also got to say hello to our favorite salesman Bert! More

by STMC-HSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Apr 21, 2021 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sam and the team here at Bill Kay Honda.

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