Bill Kay Honda

easy new vehicle purchase Bert Tvrz always makes car buying a great experience for us. He knows what we like, and gets our deal done very efficiently and is always very accommo Bert Tvrz always makes car buying a great experience for us. He knows what we like, and gets our deal done very efficiently and is always very accommodating and friendly! More

New vehicle purchas Be very careful at this dealership. I traded in a Pilot which had a 2 inch hitch. I purchased the trailer package and 2 inch hitch with the new CRV. T Be very careful at this dealership. I traded in a Pilot which had a 2 inch hitch. I purchased the trailer package and 2 inch hitch with the new CRV. They did not tell me until AFTER they put the hitch on my new CRV that it is not the same size. This new hitch does not work with the trailer we have. This is relevant information they should have disclosed, and now they refuse to work toward a solution, saying they don't know how they can resolve it. Also, when I took it in for the hitch and floor mats, they did not finish the work when they promised, greatly inconveniencing me, as I had scheduled around the times they gave. And they never even vacuumed the floors before putting down the new mats. Extremely disappointed, and will never go back to Bill Kay Honda.,Be very careful at this dealership. I traded in a Pilot which had a 2 inch hitch. I purchased the trailer package and 2 inch hitch with the new CRV. They did not tell me until AFTER they put the hitch on my new CRV that it is not the same size. This new hitch does not work with the trailer we have. This is relevant information they should have disclosed, and now they refuse to work toward a solution, saying they don't know how they can resolve it. Also, when I took it in for the hitch and floor mats, they did not finish the work when they promised, greatly inconveniencing me, as I had scheduled around the times they gave. And they never even vacuumed the floors before putting down the new mats. Extremely disappointed, and will never go back to Bill Kay Honda. More

GOOD SERVICE HELP went to tis dealer today to get some inspections/repairs done on a recent 1/2017 purchased honda civic and want to report i had a great experience and went to tis dealer today to get some inspections/repairs done on a recent 1/2017 purchased honda civic and want to report i had a great experience and was happy to find out that my possible concerns were nothing to be concerned about service department was very helpful and courteous! More

Never again Oil drain plug fell out at 70mph after service here. They looked at my car and since it wasn't making any noises or smoking they say I should just ass Oil drain plug fell out at 70mph after service here. They looked at my car and since it wasn't making any noises or smoking they say I should just assume everything will be alright I told him to give me his car keys and I would return in a half hour with a similar story and we would see how he felt about that These guys made a major mistake and do not stand behind their work I will never return here for any reason. More

Just another dealer that wastes your time. I'd save your time and effort and look at the many other reputable dealers. Drag their heals and beat around the bush. If you're looking to get screwe I'd save your time and effort and look at the many other reputable dealers. Drag their heals and beat around the bush. If you're looking to get screwed....this is it. More

Excellent We had an excellent experience with Bert. He provided great pricing with no haggling and ample information on the car we were interested in with a ver We had an excellent experience with Bert. He provided great pricing with no haggling and ample information on the car we were interested in with a very friendly demeanor. More

Great price, great car. S L O W experience.. Bought a '13 crv today. Found the place because they were offering at a fantastic price. Very busy Saturday. Salesman trying to balance three people a Bought a '13 crv today. Found the place because they were offering at a fantastic price. Very busy Saturday. Salesman trying to balance three people at once ( even though we had an appointment.) Took one hour to find out if a different car was certified. No one could answer. Never did find out! Check-out process was quite slow. Took 45 minutes to learn the loan rate and payment info. If the deal hadn't been so good we most certainly would have left. Too many people involved, all very nice, but they need to figure out how to work together MORE EFFICIENTLY. Five hours later.. great car, great price, lousy experience. More

Bert Tvrz Whenever our family goes vehicle shopping we know to go to Bill Kay Honda and talk to Bert. He will never steer you wrong. An honest salesperson. Whenever our family goes vehicle shopping we know to go to Bill Kay Honda and talk to Bert. He will never steer you wrong. An honest salesperson. More

Great deal, great people, great service Drove over an hour from Plainfield il to purchase a new 2016 CRV. Ron Potter (Manager) and Saul (salesman) were very professional. Can't say I've ha Drove over an hour from Plainfield il to purchase a new 2016 CRV. Ron Potter (Manager) and Saul (salesman) were very professional. Can't say I've had a better experience purchasing a car. Would recommend to anyone looking for a Honda. More

New Car Purchase First off let me say that I shop when making a purchase. A lot. I have been a Honda owner since 1993. I recently was in the market for a new car First off let me say that I shop when making a purchase. A lot. I have been a Honda owner since 1993. I recently was in the market for a new car and looked at Mercedes, Cadllac, Hyundai and Mazdza for a sedan with the latest and greatest in technology, without exceeding my desired price point. Once again I came back to the Honda Accord EXL-V6 with Navi and sensing, because of the reliability of Honda and the ease of use of the technology. I was fortunate to be in a position that I did not HAVE to have a new car, but wanted one. I shopped the majority of the local Honda dealers and found Bill Kay to have the most competitive pricing around, even more so than the dealer where I bought my two previous Accord EXV-L's. My sales person, Donny McGee went above and beyond to meet my needs. He had the vehicle delivered to the dealership within a few days of placing my order. He worked around my schedule coming in on his days off to meet with me. He made sure I was able to get the best price available (over $750 less than other dealers) and made sure the car was spotless when delivered. All while being personable and professional. No matter who I spoke to during the purchasing process at Bill Kay, they knew who I was and were very pleasant to deal with. Although it's a bit of a drive to get to Bill Kay, I feel you would be remiss not to visit Bill Kay for your next vehicle purchase. I look forward to outstanding service for my Accord in the future. Thank you Donna McGee and Bill Kay! More