Bill Kay Honda

Oil Change Oil change was done on time and the staff was nice. Would recommend service department to my friends. Will continue service to my vehicle there. Oil change was done on time and the staff was nice. Would recommend service department to my friends. Will continue service to my vehicle there. More

Great service team! Service department is friendly and easy to work with. Very helpful and informative. Offered us a loaner vehicle and made sure we were taken care of! Service department is friendly and easy to work with. Very helpful and informative. Offered us a loaner vehicle and made sure we were taken care of! More

Love Bill KAY Honda Great people to do business with! They make you feel so at ease. Could not imagine dealing with anyone else. I have been buying cars there since 1997. Great people to do business with! They make you feel so at ease. Could not imagine dealing with anyone else. I have been buying cars there since 1997. Love them! More

Service Department I have always been pleased with this service department. Feel they are honest and hopefully only suggest the service/maintenance that is absolutely n I have always been pleased with this service department. Feel they are honest and hopefully only suggest the service/maintenance that is absolutely necessary. Owned Honda's since 2006 and have always been satisfied More

Too expensive I had them check my AC because it wasn’t working properly. Said the checking was 158.00 and Sam explained why so much, so I thought ok, sounds like t I had them check my AC because it wasn’t working properly. Said the checking was 158.00 and Sam explained why so much, so I thought ok, sounds like they check & fix something for that price. Oh no, first my husband was furious I spent that kind of money for an AC check when Goodyear would do it for $10.00! I didn’t know it could be that cheap just to diagnose the problem. Long story short, it needs major things replaced in order to work ...very expensive for a 10 year old car and we had already paid for the AC to be fixed several years before! Sounds like s lemon problem with the crv AC. It’s not like we live Phoenix AZ where you use AC all year round. We live in the Midwest where you only use it a few months a year. It made my decision not to buy another Honda. More

First Visit All went smoothly, starting with the on-line appointment scheduling. Once there, Sam Rios greeted us in a very friendly, professional manner. I aske All went smoothly, starting with the on-line appointment scheduling. Once there, Sam Rios greeted us in a very friendly, professional manner. I asked if a tire rotation could be added to the service, and he made that happen. All service was completed in a timely manner, which is always important. I also want to add that the service area was very clean and organized, unlike so many of the quick oil change places out there. It's good to know the service end of a car sale is valued. More

Good, dependable, excellent service. I can always depend on these guys whenever I have something done on my vehicles whether oil changes or routine check ups. They always try to accommoda I can always depend on these guys whenever I have something done on my vehicles whether oil changes or routine check ups. They always try to accommodate me whenever I need service.. More

A Good Fit for me Bert said we price it at our lowest price. I noticed a lot of people asked for Bert while I was there. He is very good at multitasking. Bert said we price it at our lowest price. I noticed a lot of people asked for Bert while I was there. He is very good at multitasking. More

Service! I have had quite a few bad experiences, therefore, a lot of trust issues... I have been coming to Bill Kay since 2013...and have never been disappoin I have had quite a few bad experiences, therefore, a lot of trust issues... I have been coming to Bill Kay since 2013...and have never been disappointed...friendly...good communication...what they say is what they do... I appreciate honesty above all else... Sam always remembers me and I just feel good when he does...! More

One time Service was what I needed and was extremely timely. No pressure to do other work. Everyone at dealership was friendly whether they were involved wit Service was what I needed and was extremely timely. No pressure to do other work. Everyone at dealership was friendly whether they were involved with work needed or not. More