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Bill Jacobs Volkswagen
Naperville, IL
480 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 16, 2025
From the moment we arrived, we were immediately made to
feel comfortable and welcome by Jim Jacobson. Jim’s service was nothing short of exceptional—sweet, patient, and genuinely thoughtful. Every detail w
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by Jackie
January 19, 2025
I recently purchased a car from Bill Jacobs VW in
Naperville, and I can confidently say it was the best car-buying experience I’ve ever had. Jim Jacobson is hands down the best of the best! From star
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by Bonomo14
January 09, 2025
I had a great experience buying a Volkswagen ID.
4 at Bill Jacobs Volkswagen. My sales representative was Jim Jacobson and he did a fantastic job helping me look at different cars and options and let
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by Skaggsmontie
Dealership Inventory (279 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
