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Bill Jacobs Volkswagen

Naperville, IL

4.6
495 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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2211 Aurora Avenue

Naperville, IL

60540

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Showing 495 reviews

July 01, 2025

Purchased 2 vehicles at once. Very friendly and helpful. Understandable and fast. I was pleased with how I was treated. More

by Constantin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Butts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Styles
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

First time I was a repeat buyer from a dealer. Very honest and painless process More

by Schmitty31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Ricardo was a pleasure to work with. Very attentive and made sure that I got a great deal on my new Atlas. Thank you to Ricardo and Bill Jacobs team for getting me back into a Volkswage More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

We recently bought a new Atlas Cross Sport, and Ricardo Echeveria made the process seamless and enjoyable. He was very knowledgeable about the vehicle and was so sweet to my 7 year old daughter who was wit More

by lydiaehan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris VerHagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Great customer service especially with Ricardo who we have leased multiple different cars via. Ricardo is extremely knowledgeable More

by Gill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Ricardo gave us excellent service and all the information we needed about the cars. Very satisfied with our purchase. Thank you, Ricardo. More

by Jorge.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

He stop and listen to what I was looking for and provide great customer service More

by Vega_boricua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Ricardo is so thoughtful and helpful in getting me a new car. He works to get you what you need . More

by theosilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Had the best car buying experience with Ricardo and the team at Bill Jacobs! From the very start Ricardo was knowledgeable, informative, and wonderful to work with. He made the whole process so easy. Would More

by Kate Borkowicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

If I could I’d give Ricardo 6 stars! An absolute pleasure dealing with him and dealership! Love the deal I got and love the car I purchased Thank you! Linda More

by b17baby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris VerHagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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