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Bill Jacobs BMW
Naperville, IL
3,266 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,266 reviews
May 20, 2025
We had a great experience with Maggie B as our sales rep. She went Above and beyond to help us choose the best X7. She worked well with her team to make the deal work. They had a lot of vehicles to choose fr She went Above and beyond to help us choose the best X7. She worked well with her team to make the deal work. They had a lot of vehicles to choose from. More
by rjn
May 19, 2025
Bill Ernest was extremely helpful and made the entire process very simple. He was always available to answer questions. process very simple. He was always available to answer questions. More
by Samina Mohajir
May 18, 2025
Very happy with my new X3 and with the buying process. Stefan was very helpful and made the entire process easy and stress free. Stefan was very helpful and made the entire process easy and stress free. More
by jjandjul
Employees Worked With
May 17, 2025
Russ was extremely kind and helpful. The entire process was very smooth and he kept us updated the entire time. The entire process was very smooth and he kept us updated the entire time. More
by asmah.daouud
Employees Worked With
May 14, 2025
Russ at Bill Jacobs BMW was great to work with. We are incredibly grateful for his attention to detail and the service he has provided. And, we most definitely love our new BMW! Thanks Russ! We are incredibly grateful for his attention to detail and the service he has provided. And, we most definitely love our new BMW! Thanks Russ! More
by susiedan1117
Employees Worked With
May 14, 2025
Servicing of my auto was done correctly and quickly. Jeff the Service Advisor made the process simple and kept me informed of the repair status. Best dealer experience I’ve had to date. Jeff the Service Advisor made the process simple and kept me informed of the repair status. Best dealer experience I’ve had to date. More
by morepins
May 13, 2025
Got me in the dealership for a new car. Offered me 13k less than 5 other dealers and Kbb for my trade in. Offered me 13k less than 5 other dealers and Kbb for my trade in. More
by Victor
