GIGI DEMIROVSKI

My visit to Bill Jacobs was a great one. I was greeted by JJ who talked me through the 230i. He introduced me to Maggie my sales person. Maggie was wonderful to work with. No games and gave I was greeted by JJ who talked me through the 230i. He introduced me to Maggie my sales person. Maggie was wonderful to work with. No games and gave me a very fair price. She gave me frequent updates on the car I ordered. Maggie is the best, very personable, knowledgeable and gave excellent customer service. When the car was ready to be picked up I was in and out in under an hour. I had the very best car buying experience at Bill Jacobs. This is my 7th car I’ve bought from them. Get over there and see Maggie!! More

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Harry Giaos was very cordial, patient and professional. He is an exemplary salesman. Gigi was very nice and professional. Jessica was very nice in walking me through the car and the features. She wi He is an exemplary salesman. Gigi was very nice and professional. Jessica was very nice in walking me through the car and the features. She will make a great saleslady. I encountered challenges with the accounts manager. She displayed condescension, rudeness, and a lack of attentiveness. I nearly left the dealership, but Amir, the accounts director, intervened and addressed my issue in a constructive manner. Amir’s professionalism impressed me, and I ultimately purchased the necessary package. His attentive listening and prompt resolution were commendable. More

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Mike Collins has always provided exceptional service, highly recommend Bill Jacobs for all sales and service! highly recommend Bill Jacobs for all sales and service! More

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Purchased a car from them while being several states away, Christian and Gigi were incredible to work with. Thank you all at Bill Jacobs for your patience, professionalism, transparency ,and dedication away, Christian and Gigi were incredible to work with. Thank you all at Bill Jacobs for your patience, professionalism, transparency ,and dedication to making this deal work for all parties involved. I am very happy with my purchase! More

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Purchased a 2024 M2 and had great experience. The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this i The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this is probably my favorite car I have ever driven. More

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Mike Collins in service has been excellent- absolutely wonderful to work with. Thank you, Mike! wonderful to work with. Thank you, Mike! More

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I have purchased a vehicle at BMW dealership on April 22nd, 2024. The service had exceeded all expectations, excellent environment. The team who was assisting me, starting with the sales person Bill Ea 22nd, 2024. The service had exceeded all expectations, excellent environment. The team who was assisting me, starting with the sales person Bill Earnest, financial dept and manager – were very understanding, helpful, welcoming, knowledgeable and pleasant to work with. I will highly recommend this dealership to everyone who is looking for a nice quality car. Danny Konovalchik. More

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Leased a new X3, with all the negotiations done by email. David Reynoso was very easy to with, and ultimately gave me the best overall deal. Coming to the showroom to pick up the car was very quick and effic David Reynoso was very easy to with, and ultimately gave me the best overall deal. Coming to the showroom to pick up the car was very quick and efficient. This is a dealer that values your time and treats you with respect. Will likely be leasing my BMWs from Bill Jacobs going forward. More

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I recently purchased a used Audi S5 convertible from this dealership. At first everything seemed fine. I noticed at the dealership that the front camera was blurry. I thought it was just dirty so I didn't th dealership. At first everything seemed fine. I noticed at the dealership that the front camera was blurry. I thought it was just dirty so I didn't think anything of it. Once I got home, upon further inspection I noticed the camera lens was cracked. I reached back out and asked if they would repair this item. They refused. I replied that they sold this vehicle that they knew to have a defect. They replied that when they have off brand vehicles that come in, they check for safety and functionality. "We have not the internal means to check an Audi as they do a BMW. This all being said, a crack like this can be many times overlooked and it is not a direct threat to safety and drivability." I'm not sure of their reconditioning standards when this misses their notice. I know wonder if they missed this issue, is the rest of the vehicle safe? I sent pictures of the issues to no avail. If I could attach the pictures to show the safety issue I would. I drove over 2 hours to purchase this vehicle and this experience showed me that this was a mistake on my part. If you are looking for a dealership that is meticulous about used vehicles and their condition, takes responsibility for their vehicles, and wants to treat their customers the right way, please avoid this dealership. Learn from my expensive mistake. More

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I recently purchased a new BMW X5 at this location and was totally impressed by the exceptional customer service I experienced, which surpassed my expectations. Giovonna was very patient and knowledgeab was totally impressed by the exceptional customer service I experienced, which surpassed my expectations. Giovonna was very patient and knowledgeable and took the time to address my questions. The rest of the team were very supportive as well , and I would highly recommend this dealership !! More

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