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Bill Jacobs BMW
Naperville, IL
3,275 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,275 reviews
February 27, 2025
Appreciate the service I received from Mike Alwin and everyone at Bill Jacobs BMW, everyone is extremely friendly and helpful each visit I make . everyone at Bill Jacobs BMW, everyone is extremely friendly and helpful each visit I make . More
by Michael Randazzo
Employees Worked With
Mike Alwin
February 27, 2025
Alex Flinn is the best Advisor in service. My family and I have always worked with Alex over the years. Thank you for your hard work and giving us the best treatment. My family and I have always worked with Alex over the years. Thank you for your hard work and giving us the best treatment. More
by Lukas
Employees Worked With
Alex Flinn
February 27, 2025
Gold star for this dealership and the total package buying experience we had working with Russ. Russ is professional, knowledgeable, and a pleasure to work with. We felt confident through all stages buying experience we had working with Russ. Russ is professional, knowledgeable, and a pleasure to work with. We felt confident through all stages of the process and would recommend Russ to anyone looking for a new or used car from someone they will enjoy working with to find the right automobile for their needs. More
by pennynielsen
Employees Worked With
February 27, 2025
My experience with BMW has been amazing and my sales man Husain Sheikhani was absolutely brilliant and I am so glad I chose to purchase my vehicle from him. Husain Sheikhani was absolutely brilliant and I am so glad I chose to purchase my vehicle from him. More
by Hope3024
February 26, 2025
I recently purchased a car from Bill Jacobs BMW, and I couldn't be happier with my experience! Kwaku, my salesman, was incredibly knowledgeable, patient, and attentive. The entire process was smooth and e couldn't be happier with my experience! Kwaku, my salesman, was incredibly knowledgeable, patient, and attentive. The entire process was smooth and enjoyable. I highly recommend Bill Jacobs BMW and Kwaku for anyone looking for a great car buying experience! More
by Mike
Employees Worked With
February 25, 2025
I really felt comfortable working with Alex Flinn. He explained everything very well and even showed me a couple new things I didn’t even know about on my BMW. He explained everything very well and even showed me a couple new things I didn’t even know about on my BMW. More
by Melissa
Employees Worked With
Alex Flinn
February 25, 2025
I really loved the working space while I waited for my car service. Alex Flinn was great and kept me updated every 30min or so. Very good service and will definitely recommend this dealer. car service. Alex Flinn was great and kept me updated every 30min or so. Very good service and will definitely recommend this dealer. More
by Maria
Employees Worked With
Alex Flinn
February 24, 2025
Honest, knowledgeable and a pleasure to work with, Russ and Shaun were fabulous. They helped me through the purchase process with fair transparent negotiation. I couldn’t be happier with my experience. So and Shaun were fabulous. They helped me through the purchase process with fair transparent negotiation. I couldn’t be happier with my experience. So highly recommend them for your next car purchase. More
by lukla1434
