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Bill Dube Toyota
Dover, NH
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148 Reviews of Bill Dube Toyota
I recently had the pleasure of leasing my third vehicle through Brian Doyle at Bill Dube Toyota, and I cannot recommend him highly enough! Each experience has been exceptional, but this last one truly stoo through Brian Doyle at Bill Dube Toyota, and I cannot recommend him highly enough! Each experience has been exceptional, but this last one truly stood out. When my transmission blew (not a vehicle I purchased at Bill Dube), I was understandably stressed about the situation. However, within a few hours, Brian had me in a new vehicle! Not only did he find the perfect car for me, but he also went the extra mile by sending a vehicle to pick me up and also had all the paperwork ready to go before I even arrived at the dealership. His dedication to customer service is unmatched; he made the process seamless and stress-free. I genuinely appreciate everything he does for his customers. His willingness to help and his deep knowledge of vehicles make him my go-to guy for any future purchases. If you're in the market for a vehicle, I wholeheartedly recommend reaching out to Brian Doyle at Bill Dube Toyota. You won’t be disappointed! Thank you, Brian, for making my car-buying experience so enjoyable! More
Be careful of false advertising. I contacted Dube because of an advertised price on a 2024 Tacoma that my daughter was interested in purchasing. When I asked for an out the door pr I contacted Dube because of an advertised price on a 2024 Tacoma that my daughter was interested in purchasing. When I asked for an out the door price, they increased the price by $2675, stating that they had mistakenly put the wrong price on the website blaming confusion on having multiple websites. I understand mistakes are made, but they were not interested in working on the price. They also suggested that I would attempt to sell the vehicle overseas. More
This dealer sold my daughter her first car after graduating from college, a 2024 Corolla Hybrid with 2000 miles on it, which we thought was a NEW car until late in the selling process. During the t graduating from college, a 2024 Corolla Hybrid with 2000 miles on it, which we thought was a NEW car until late in the selling process. During the three-hour plus selling/financing marathon, a price was agreed upon, but somehow, what the salesman called a service fee of just under $500 was mysteriously added into the contract she was asked to sign. Eventually, my daughter was handed the keys at the 5:00 pm closing time, and the salesman sent her on her way without one word of instruction about how the vehicle or its electronic or other features worked. My daughter wanted to put $5000 down but the dealer would not permit her to put more than $2500 down, I suspect because of some incentive by Toyota Finance to maximize face value of the loan. But the troubles had just begun. About two weeks after bringing the car home, we discovered a six-inch slash in the sidewall of the left front tire. I called the dealer to ask that it be replaced, and the sales manager said, "Sorry, it is IMPOSSIBLE that the tire was slashed before you left, and you've had the car for two weeks, there's nothing we can do for you". For the record, the slash was not that easy to see, but when I offered to email a photo of the tire to him, he said, "You can, but it won't make any difference". What I object to was the dealer's gross unwillingness to LISTEN or even LOOK at the tire. At this point, I drove to the dealership, quite unhappy, asked to speak to the general manager (the daughter of the owner, I believe), but before I could bring my daughter's car in to SHOW her the tire, the general manager called to tell me that all she would be willing to do would be to "help me get a price" for a new tire that I would have to purchase. Maybe you have to be a car salesman to think that cheating a young woman buying her first car is fair game. In any case, this transaction falls within the Lemon Law statute in New Hampshire, and this is where it will end. More
Be careful with your trade-ins and sales. They have no problem lowballing you on the real worth of your vehicle. You could have valid price ranges from KBB and they'll lie about the true va They have no problem lowballing you on the real worth of your vehicle. You could have valid price ranges from KBB and they'll lie about the true value of your vehicle. KBB will say it's worth 3k-3.5k; Dube will say "at 'our' auction it's worth 1.5k...we'll give ya 1k" I repeat: Be careful with your trade-ins and sale with Bill Dube, they will make blantent attempt to con you. More
We visited 5 car dealerships and thank goodness we ended up at Bill Dube's Toyota! Brian Doyle is the best car consultant we've worked with - no aggressive sales pitch, no pressure. He is professional, frie up at Bill Dube's Toyota! Brian Doyle is the best car consultant we've worked with - no aggressive sales pitch, no pressure. He is professional, friendly and accessible. He gave us an excellent/fair price and we couldn't be happier! We purchased a Corolla Hybrid - it drives like a dream and I've only spent $4 on gas in the past 10 days! John was also wonderful - answering all our questions about options and maintenance. Again, there was no pressure. We don't plan on buying another car for a long time, but when we do, it will only be with Bill Dube's Toyota. More
Brian Doyle was my Salesman. Promises make and promises kept. Brians attention to detail was awesome. Follow up returned calls and messages were spot on. Went over everything on Promises make and promises kept. Brians attention to detail was awesome. Follow up returned calls and messages were spot on. Went over everything on my Explorer with me. Very busy that day but kept me informed ever step of the way. Just a great experience today. Great job and Thank You Brian for all that you do. He even cleaned up my license plates from my trade before he handed them to me (who does that). I will definitely be back and let everyone know where they should buy a car. Thanks again for all that you. More
I'll preface this review by saying I was a technician of over 7 years. I highly do not recommend going here for sales at least, not sure about service because I never got that far with them. Had to greatly over 7 years. I highly do not recommend going here for sales at least, not sure about service because I never got that far with them. Had to greatly negotiate with Josh for $12 touch up paint which is generally a courtesy at a legitimate dealership but was felt like I was being coerced into coming in for service in exchange for said touch up paint.. I was lied to about touch up paint: I was told many times it was ordered and it wasn't in yet, what they don't know is I called the parts department and they had one in stock the entire time. Was lied to about my trade in at point of sale and afterwards, and he knew I knew the second time.. terrible manners and communication. They don't care about you after you've signed, terrible experience. After chatting with someone from their customer relations team after I left my Google review: They decided it was my fault, told me that I had buyers remorse, which is only true because of the dealership I chose (all said and done I love my truck, just not the treatment or people). They told me that since no one threatened or forced me to sign anything that it's my fault for believing them... apparently their sales tactic is just ok with them to lie and get away with it as long as they don't force you to sign? This place is unbelievable... More
Our experience with Brian Doyle was wonderful. What started as a potential stressful purchase, turned out to be a great experience. We are so happy that we were able to get the car we wanted. B What started as a potential stressful purchase, turned out to be a great experience. We are so happy that we were able to get the car we wanted. Brian and the team were awesome! More
A friend brought me to this dealership to start searching for a new vehicle. He Introduced me to Brian in sales. Brian was awesome! He was a good listener to what I wanted. No pressure, laid-back environmen for a new vehicle. He Introduced me to Brian in sales. Brian was awesome! He was a good listener to what I wanted. No pressure, laid-back environment. The finance team was great to work with as well. I'm very happy with my purchase. I had a good experience at the dealership and I definitely would recommend. More