Bill Collins Ford Lincoln
Louisville, KY
Filter Reviews by Keyword
By Type
348 Reviews of Bill Collins Ford Lincoln
Good experiences both in sales and service Chris in the Lincoln Service Dept. is excellent and the Lincoln Sales/Leasing Dept. treated me well. At the end of a 3 year Lincoln MKX lease I have Chris in the Lincoln Service Dept. is excellent and the Lincoln Sales/Leasing Dept. treated me well. At the end of a 3 year Lincoln MKX lease I have chosen to buy the vehicle. More
Best service My Lincoln MKX was due a 20K oil change service. Chris Fingar, Lincoln service advisor, arranged a service appointment for me. Upon arrival the vehicl My Lincoln MKX was due a 20K oil change service. Chris Fingar, Lincoln service advisor, arranged a service appointment for me. Upon arrival the vehicle was immediately taken to a service bay and I was allowed to wait in the customer lounge.The vehicle service was completed and total wash and cleanup was performed in about 1 1/2 hours.The car looked and smelled brand new again. Excellent service! Bill Collins Service Department has always treated me well. I highly recommend them. More
I went to Oxmoor ford and I guess they didn't want to sell me a truck, Bill Collins was great and it will be the only place I purchase a vehicle. Thanks Mr Hayden. sell me a truck, Bill Collins was great and it will be the only place I purchase a vehicle. Thanks Mr Hayden. More
Outstanding Personnel and Service Once again in obtaining my routine maintenance I experienced outstanding service. The employees are enthusiastic and knowledgeable. They never try a Once again in obtaining my routine maintenance I experienced outstanding service. The employees are enthusiastic and knowledgeable. They never try and sell me service or things I do not need. Honest to the core. More
Very good I continue going back there because I am treated nicely. I have had no problem with their work. I am offer a drive back to my home and I can wait in t I continue going back there because I am treated nicely. I have had no problem with their work. I am offer a drive back to my home and I can wait in the Lincoln room. More
Dealership was accessible & did fine work during this time of pandemic. They did not offer coupons nor honor Ford's rebate for The Works service, so it was a bit pricey. time of pandemic. They did not offer coupons nor honor Ford's rebate for The Works service, so it was a bit pricey. More
Great service and done very fast. I recently had 3 recalls on my car. I dropped it off and they had those recalls fixed plus a 75,000 mile inspection done in just a couple hours. You can't ask for fas recalls on my car. I dropped it off and they had those recalls fixed plus a 75,000 mile inspection done in just a couple hours. You can't ask for faster service than that. More
What can I say . I had been to two other dealerships and while they were OK they did not make any big effort to really sell me a car they told me what their price was it was almost like a take it or leave while they were OK they did not make any big effort to really sell me a car they told me what their price was it was almost like a take it or leave it I didn’t get that attitude at Bill Collins I got a great price, great service , and was treated like I was part of the family plus a great car😀👍 More
Service provider was very helpful and knowledgeable. Answered all questions and kept me up to date on progress he also was informative about future service Answered all questions and kept me up to date on progress he also was informative about future service More
excellent people i have purchased 5 new vehicles from bill collins ford and each time it exceeds my expectations. the people are very helpful. they have been very cons i have purchased 5 new vehicles from bill collins ford and each time it exceeds my expectations. the people are very helpful. they have been very consistent as well. i will continue to purchase and service my vehicles there. thank you david feller for the outstanding job you did explaining how the whole vehicle works to my wife... chuck More