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Biggers Mazda

Elgin, IL

4.8
272 Reviews
Biggers Mazda — Your Premier Mazda Dealer Serving Elgin and the Greater Chicago Area At Biggers Mazda, we’ve built our reputation on one simple promise: providing quality vehicles at prices our customers can afford. Our award-winning team is here to answer your questions, help you find the perfect Mazda, and make your buying experience simple and stress-free. Whether you’re searching for a new Mazda or a reliable pre-owned vehicle in Elgin, Schaumburg, Crystal Lake, or Chicago, you’ll find it here at Biggers Mazda. Visit us today — or give us a call — and let us help you get behind the wheel of the car you’ve been dreaming about.
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2100 N. Randall Road

Elgin, IL

60124

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Showing 272 reviews

October 23, 2025

Welcoming. Good communication. Fast service. Provided loaner at no cost. Showroom waiting area is comfortable and provides beverages More

by ewt475@gmail.com
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
October 23, 2025

Welcoming. Good communication. Fast service. Provided loaner at no cost. Showroom waiting area is comfortable and provides beverages More

by ewt475@gmail.com
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
Oct 23, 2025 -

Biggers Mazda responded

Thank you so much for sharing your experience! We’re thrilled to hear that Logan and our service team made your visit smooth and comfortable. We always strive to provide clear communication, quick service, and a welcoming environment — glad to know it showed! 🚗💙 — The Biggers Mazda Team

October 23, 2025

Clemente and Dan were great. I appreciate the investigation and the explanation.Top of the line service advisor and Tech.Thank you More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clemente Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan the Tech
October 23, 2025

Welcoming. Good communication. Fast service. Provided loaner at no cost. Showroom waiting area is comfortable and provides beverages More

by ewt475@gmail.com
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
October 22, 2025

Franco Ruffolo was amazing. He was very knowledgeable, kind, helpful, explained and answered all my questions and I never felt pressured to purchase a car. It was a great expe More

by FOXSTC
Recommend Dealer
Yes
Employees Worked With
Franco Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2025

Jeremy Blocker was very friendly and helpful during my three visits to this Dealership. The facility was clean and modern with a nice waiting area. So far, I'm very happy with my CX-5. More

by Bill B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Blocker
October 21, 2025

Jorge was amazing! He was so knowledgeable and personable! Made the entire car buying experience smooth. More

by natalia.socha00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
Oct 21, 2025 -

Biggers Mazda responded

Thank you so much for the kind words! We’re thrilled to hear that Jorge made your car-buying experience smooth, enjoyable, and stress-free. His knowledge and genuine care truly make a difference! Enjoy your new ride and welcome to the Biggers Mazda family! 🚗💙 — The Biggers Mazda Team

October 20, 2025

Disappointed in the salesman who sold me the car. He did not seem to care about my concerns after the purchase was complete. More

by sandmanmitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Riforgiato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Hernandez
Oct 21, 2025 -

Biggers Mazda responded

We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. It’s never our intention for a customer to feel unsupported after their purchase. Your comments have been shared with our management team so we can address this directly and make things right. Thank you for bringing this to our attention — we value your business and the opportunity to improve. — The Biggers Mazda Team

October 20, 2025

The service advisor was very nice and professional, he was also quick to get back with me and very informative. I will definitely come back and request him for my future appointments. More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clemente Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Biggers Mazda responded

Thank you so much, Ruth! We’re happy to hear Clemente provided professional, timely, and informative service. We’ll be sure to share your kind words with him — he’ll really appreciate it! We look forward to seeing you again at your next visit. 🚗💙 — The Biggers Mazda Team

October 20, 2025

I always have the best, most stress-free experience at Biggers Mazda with Clemente as my service advisor. I can always count on being informed and having my service taken care of in a timely manner, and a More

by Lindsey Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clemente Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Biggers Mazda responded

Thank you so much, Lindsey! We’re thrilled to hear that Clemente continues to provide you with a stress-free and informative experience every visit. We take pride in making service easy and comfortable, and it’s wonderful to know that comes through. We truly appreciate your loyalty to Biggers Mazda! 🚗💙 — The Biggers Mazda Team

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