Big Star Hyundai - Service Center

Big Star Hyundai has a Great service department, ask for Paul, he will get you in and out quickly. Paul, he will get you in and out quickly. More

Customer service was great. They communicated well and the pictures and video they sent explaining everything going on was wonderful. They communicated well and the pictures and video they sent explaining everything going on was wonderful. More

The prices are fair but I have never waited less than a week for my car to be done, even this last time where I just needed a software update. week for my car to be done, even this last time where I just needed a software update. More

I have had my share of disappointments with Big Star Hyundai, but Paul was a blessing to work with. He made me feel heard. He kept me updated, and he didn't stop until the problem was solved. Hyundai, but Paul was a blessing to work with. He made me feel heard. He kept me updated, and he didn't stop until the problem was solved. More

Jessica was very kind and helpful when getting car serviced. The service was completed in a timely manner. serviced. The service was completed in a timely manner. More

The Dealership is very clean. The staff is very helpful and professional. The team / Jessica is open and willing to answer your questions / concerns. The staff is very helpful and professional. The team / Jessica is open and willing to answer your questions / concerns. More

Damaged paint looks like spider webbs because of the micro fiber rag they used to dry my car. Called the service rider and service manager several times all day messages left with no response. I won micro fiber rag they used to dry my car. Called the service rider and service manager several times all day messages left with no response. I won't be recommending this dealership to anyone. Every time I get my vehicle serviced here it always a problem. More

They did a good job and checked all my fluids made sure my suv was good the buying process was good and smooth and easy as well! my suv was good the buying process was good and smooth and easy as well! More

I had no idea that it would take 7 hours to do an oil change. I was stuck at home & I didn’t get any updates on what was taking so long. I called at 2pm (after 4 hours) & found out that they hadn’t even change. I was stuck at home & I didn’t get any updates on what was taking so long. I called at 2pm (after 4 hours) & found out that they hadn’t even started yet. Also, the car was not vacuumed like I requested. More

Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. The service advisors are really friendly. Will continue to use this dealership in the future. More