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Big Star Hyundai - Service Center

Friendswood, TX

4.3
781 Reviews
Call Service Center (281) 819-4846

781 Reviews of Big Star Hyundai - Service Center

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November 05, 2024

Big Star Hyunda is a great place to do business, very professional, courteous and competent. More

by LOFARO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Hartung, zzBilly zzWilliams, zzNatalie zzDiosdado
Report | Print
Nov 06, 2024 -

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 04, 2024

Very pleasant service experience - prompt and professional, and the super car wash is an added bonus! Well worth the drive up from Galveston. More

by rekmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 04, 2024

Rose provided excellent service. I will always refer new people to her. Also the finance team was quick and fast. More

by zaqura.sampay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Report | Print
Nov 06, 2024 -

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 03, 2024

This was my first time using Big Star I was unfortunately disappointed with my experience. More

by shanfra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Big Star Hyundai responded

Thank you for your review. We're sorry to hear about your experience. We take customer satisfaction very seriously and want to make things right. Please feel free to contact me directly at kohly@bigstarhyundai.com. Kohl Young, Service Director.

November 03, 2024

Great service! We be coming back for all future maintenance on my vehicle! They were awesome More

by knguyen6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Hartung, zzBilly zzWilliams, zzNatalie zzDiosdado
Report | Print
Nov 04, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 03, 2024

Clean- Courteous -Friendly-Knowedgeable-Professional. I trust them with my cars for every little problem and more. Will recommend them to all my friends. More

by SENIORCATHERINE397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 03, 2024

Great place to do business with, they do a great job checking your vehicle. They make you feel safe on the roads More

by Kathleembrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2024

They are really trying to look out for the customer here. I appreciate that. Especially the loaner. More

by Pk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison in loaners
Report | Print
Nov 04, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2024

I WAS VERY PLEASE HOW THE GENERAL SALES MANAGER CHRIS RUSSELL TREATED ME AT BIG STAR HYUNDAI. AND VERY THANKS TO ARIN ROBESON. More

by barrideaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arin Robeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnaldo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Nov 05, 2024 -

barrideaux responded

Thanks for all the support that you guys gave me...

Nov 05, 2024 -

barrideaux responded

Thanks very much go with peace...

Nov 05, 2024 -

barrideaux responded

Big Star Hyundai Good Dealer to purchase a car with

November 01, 2024

The service department is exemplary. All services performed on time and my wait time was short. More

by TOMBATES1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davila
Report | Print
Nov 04, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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