Big Star Hyundai - Service Center

This dealership has made is feel confident in the maintenance services they provide. Not the cheapest, but making things right! maintenance services they provide. Not the cheapest, but making things right! More

New car had serious problems on the way home from the dealership. It took four calls to get help to limp home. We live 100 miles away and the dealership was closing at the time. We then had the probl dealership. It took four calls to get help to limp home. We live 100 miles away and the dealership was closing at the time. We then had the problem three more times. At no point did the dealership reach out to us. Even when I responded to the email that said let me know if there’s any reason you can’t give a five star rating. They got their money and washed their hands. More

Finished work extra early Sent videos to keep us informed about what was going on informed about what was going on More

My car was at your dealership for 3 1/2 weeks. I called to schedule appt on 12/16. Was scheduled to come in on 12/21. I got my car back on January 15. I went a month with no car, no loaner. The en I called to schedule appt on 12/16. Was scheduled to come in on 12/21. I got my car back on January 15. I went a month with no car, no loaner. The engine recall work seems to be verygood quality. More

Bryan was amazing! He made the process quick, and he was efficient. To add, he made sure I was taken care of throughout the morning. He made the process quick, and he was efficient. To add, he made sure I was taken care of throughout the morning. More

Excellent Thank you 😊 Hyundai 👍👏 fast efficient loyalty i will recommend my friends and family and relatives. loyalty i will recommend my friends and family and relatives. More

Juan is a great example for how he treats his coustomers he really cares for people and helps in lots of ways I appreciate working with him a lot most wonderful man to work with! he really cares for people and helps in lots of ways I appreciate working with him a lot most wonderful man to work with! More

Left my car there all day and it wasn’t serviced, then last second was asked if I could keep it there another day last second was asked if I could keep it there another day More

I made an appointment for 2pm, I got there 20 min early, was told there would be a 2 1/2 hour wait! For an OIL CHANGE?? I was provided a LYFT ride home then back, but it still cost me almost 4 hours of m was told there would be a 2 1/2 hour wait! For an OIL CHANGE?? I was provided a LYFT ride home then back, but it still cost me almost 4 hours of my day. More

The staff is very friendly and professional. They are always telling me what is going on with my car. They are always telling me what is going on with my car. More