Big Star Hyundai - Service Center

Every one was very helpful polite and very professional. It was good experience Will recommend oters It was good experience Will recommend oters More

Big Star Hyundai should offer and give customers more discounts on services and lower prices . Customers are struggling to but try to keep coming back to you. discounts on services and lower prices . Customers are struggling to but try to keep coming back to you. More

I live in Houston. I purchase my vehicle from Big Star Hyundai. The dealership service department near me in Houston is not accommodating. Not at all! ( I even I purchase my vehicle from Big Star Hyundai. The dealership service department near me in Houston is not accommodating. Not at all! ( I even went to them first to purchase my vechicle.) I will always make the the 20 minute drive to have Big Star Hyundai to. service my car, vs the 8 minute drive at the dealership close to me. Your staff at Big Star Hyundai is excellent 😊 Thank you for a job well done. More

Service center constantly overbooks*appointments" as they call them because they are not really "appointments" as they may or may not get to your appointment that day and don't expect them to tell you that e call them because they are not really "appointments" as they may or may not get to your appointment that day and don't expect them to tell you that either. You have to ask or do what I did and schedule a whole day of errands and come back 6 hours later to find out that your vehicle hadn't been touched and it "could be tomorrow" before they get to it. Manager was supposed to call me and never did 122 days later I happen to meet the manager because of issue number 2. Story 2: I'm currently working with them because I bought an extended warranty thru Hyundai when I bought my vehicle thar they suddenly have no record of now that I have a window motor going out and they quoted $890 to replace. Vehicle has been great, service center is a hot mess. More

Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. The service advisors are really friendly. Will continue to use this dealership in the future. More

Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. The service advisors are really friendly. Will continue to use this dealership in the future. More

It’s 2pm and my appointment was at 9 am, how should I rate your basic service appointment? rate your basic service appointment? More

The service representative was very courteous and helpful. He got me a ride back home and was informing me of everything being done to my truck. helpful. He got me a ride back home and was informing me of everything being done to my truck. More

Very helpful and willing to help in any way. Service advisor took care of me. Service advisor took care of me. More

The wait time was short and the personnel was friendly. They made the wait pleasant and did offer amenities. They made the wait pleasant and did offer amenities. More