Big Star Ford

A recall notice i was told it would take 4 hours took two days. If your going to keep my truck, give me a car! days. If your going to keep my truck, give me a car! More

My vehicle came in for 4 different things to be worked on. It was dropped off on a Monday and was told by the middle of that week I'd have an update as to when my vehicle will be read. Didn't hear from an on. It was dropped off on a Monday and was told by the middle of that week I'd have an update as to when my vehicle will be read. Didn't hear from anyone until the following week, and that's because I drove up there. Called on different occasions but couldn't get anyone. Out of the 4 things only 3 got fixed and it took 3 weeks. More

Muy buen servicio, me ayudaron con todo lo que necesitaba. Lo recomiendo a cualquier persona gracias necesitaba. Lo recomiendo a cualquier persona gracias More

They are very reliable and their service is top notch. I have trusted Big Star Ford from my initial purchase and servicing my F-150. I only take my vehicle to them. I have trusted Big Star Ford from my initial purchase and servicing my F-150. I only take my vehicle to them. More

The service was. excellent and Thank you to. Marion or Marian she has black long hair and wear glasses and has beautiful nails.. Always give me great customer servic excellent and Thank you to. Marion or Marian she has black long hair and wear glasses and has beautiful nails.. Always give me great customer service! Sincerely yours, Ms. Livingston More

Every time I go there for an oil change, I have to wait for two to four hours. I loose my hours at work and still have to pay for my oil change. for two to four hours. I loose my hours at work and still have to pay for my oil change. More

None not too pleased started Good didn’t end so well though thought it would though thought it would More

We always have a great experience with Big Star and Mark. We also come there specifically because of Buzz Morgan. We also come there specifically because of Buzz Morgan. More

Mark was very helpful and got me a good deal on my 2023 f150. Thanks f150. Thanks More

the dealership was clean and laid out well. They were 1 of 2 dealerships that had a truck we were interested in. Tori Singleton was our sales rep. She was able to answer the few questions we They were 1 of 2 dealerships that had a truck we were interested in. Tori Singleton was our sales rep. She was able to answer the few questions we had. At one point, I mentioned that it would be nice to have a few thousand more on our trade-in. (the previous dealership had offered more even though we were interested in a lesser value pre-owned truck) Tori commented that our truck, a 2014 F150, would be sent to the scrapyard because it was so old. I knew better than that. You give that answer to someone with a $1000 trade-in vehicle, not a $14K trade-in. I just looked at my husband and laughed to myself. That's what good wives do, right? LOL Trucks are in demand. There just aren't that many available right now. We'd found the one we wanted. We took their price and their offer. We're old. We don't have time that stuff anymore. We were satisfied. All in all, it wasn't a bad transaction. Tori was able to get the truck detailed immediately and so we could drive it off the lot within the hour. More