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Big Star Ford

Manvel, TX

4.2
761 Reviews
Call Dealership (866) 663-6972

17717 South Fwy

Manvel, TX

77578

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761 Reviews of Big Star Ford

November 07, 2023

I found plastic parts in the back cab. These are parts that were not put back in it's original place. It leads me to believe the job was not poorly done. This completely unprofessional. More

by Charles Gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
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November 06, 2023

Always there when I need them, courteous and get the job done quickly and correctly! More

by DIANE_DELPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know.
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November 04, 2023

The people that check you in are great, but service is an issue. I prepaid for oil change/tire rotation/general inspection/carwash, and I usually only get the oil change and a half xxx inspection, good luck More

by M.s.ellis2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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November 04, 2023

Was able to quickly address my issues and keep me well informed with the progress More

by malicandro
Recommend Dealer
Yes
Employees Worked With
Angel
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November 04, 2023

I received excellent customer service from Big Star Ford when selecting and purchasing a new vehicle More

by ANTHONY_NELSON92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques Davidson, Madison Spencer, Kevin Butcher, Richard Juarez, Tim Jach, Beth Patlan, Steffany Smith
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November 03, 2023

David was great, always welcoming and makes sure my vehicle is washed and waiting for me when I arrive. I have leased a couple of vehicles at this dealership as well, Jaques Davidson in sales has alway More

by PHAYES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID PALMER, Steffany Smith
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November 03, 2023

Mark is my man. I will follow him where ever he sells cars. He appreciates his customers. More

by COBBJOHNF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Labberton
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November 03, 2023

Everything went well, I was short on time because I had to be at work that afternoon. More

by Candyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cole, Ali Alshakarchi
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Nov 03, 2023 -

Candyman responded

Everything went well, I was short on time because I had to be at work that afternoon.

November 02, 2023

Sales and Brandon in finance were a pleasure to work with.we appreciate the Flexibility More

by JROMO2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
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November 02, 2023

Marion took care of me very well. Answered my questions very effectively and efficiently. Great service. More

by SIERRA.JPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex De La Paz
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