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Big Star Ford

Manvel, TX

4.2
760 Reviews
Call Dealership (866) 663-6972

17717 South Fwy

Manvel, TX

77578

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760 Reviews of Big Star Ford

November 16, 2023

Honest, great service, good communication, loyal, excellent experience all around would love the compassion service More

by Idella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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Nov 16, 2023 -

Idella responded

Excellent service!!

November 16, 2023

We had decided to purchase a new vehicle; however, the sales team was unwilling to consider any reasonable offer. Zero off the MSRP plus over $2500.00 added to the "sticker price". Also, an unreasonable More

by TEXASTT
Recommend Dealer
No
Employees Worked With
Derek Frank
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Nov 16, 2023 -

TEXASTT responded

No deal!

Nov 16, 2023 -

TEXASTT responded

Sales department unwilling to consider any reasonable offer.

November 15, 2023

Easy and pain free experience shopping for a used car. Made an appt to drive two options- chose the better option and closed the deal. More

by crito82
Recommend Dealer
Yes
Employees Worked With
Alex De La Paz
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November 14, 2023

They were very quick and detailed while i purchased my new vehicle , nice and good service. More

by quarvante1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cole
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November 14, 2023

Very pleased with my experience. Have bought multiple autos there in the p ast.will be back More

by JENKINSLTD13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex De La Paz, Ali Alshakarchi
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November 14, 2023

Brought my car in for service and the customer service was excellent. The mechanic Angel wad amazing and kept in touch with me through the entire process. Plus the convenience of picking up my car and re More

by kateb720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Steffany Smith
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November 12, 2023

Ali was very knowledgeable on the vehicle and helped me get through the process very efficiently. More

by Charles
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Alshakarchi
Report | Print
November 12, 2023

Service i horrible! The service department never called back about an issue with my vehicle. More

by Mary
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Steffany Smith
Report | Print
November 12, 2023

Service writer was very kind and helpful, but waiting three hours for and oil change, wipers, and a battery is just too much. More

by keschwausch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall names.
Report | Print
November 12, 2023

A recall notice i was told it would take 4 hours took two days. If your going to keep my truck, give me a car! More

by 38boss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
Report | Print
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