
Big Star Ford
Manvel, TX
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758 Reviews of Big Star Ford
Rene set us up this morning and was very pleasant, we forgot to mention we needed the truck inspected and Rene was more than happy to get it done. When we paid she had cupcakes there for us. It was a goo forgot to mention we needed the truck inspected and Rene was more than happy to get it done. When we paid she had cupcakes there for us. It was a good day as always our interaction with big ford More
I had a rocky start to my truck purchase but due to the diligence of my salesman, we go through it and successfully bought the truck. The initial interaction was not smooth but Jose followed up and cal diligence of my salesman, we go through it and successfully bought the truck. The initial interaction was not smooth but Jose followed up and called me back and told me that him and Blair could make it right. Blair found financing and we closed the deal within an hour. The close out was smooth (nice digital desk) and efficient. I am now a Big Star Ford satisfied customer. Chris H More
Easiest deal I ever made. No game playing, just honest dealing. Tory was a pleasure to work with, and Jarrod in Finance presented all the options with no pressure. Great ex No game playing, just honest dealing. Tory was a pleasure to work with, and Jarrod in Finance presented all the options with no pressure. Great experience. More
Big Star Ford is the way to go. My sales rep. John Cole assured the process was simple and I that I was satisfied from start to finish. Great group to work with. I’ll definitely My sales rep. John Cole assured the process was simple and I that I was satisfied from start to finish. Great group to work with. I’ll definitely be back. More
Everything went smoothly. I feel like some games are being played with the interest rates and i will find my own financing next time but other than that t was good. I feel like some games are being played with the interest rates and i will find my own financing next time but other than that t was good. More
Car was towed three times in one month before the problem was resolved which is unacceptable. Service Manager Dave was very attentive to my frustration, however it was the Service Department that dropped the was resolved which is unacceptable. Service Manager Dave was very attentive to my frustration, however it was the Service Department that dropped the ball. Hopefully, I will not have to tow car for a fourth time. More