Big Star Ford

I had a rocky start to my truck purchase but due to the diligence of my salesman, we go through it and successfully bought the truck. The initial interaction was not smooth but Jose followed up and cal diligence of my salesman, we go through it and successfully bought the truck. The initial interaction was not smooth but Jose followed up and called me back and told me that him and Blair could make it right. Blair found financing and we closed the deal within an hour. The close out was smooth (nice digital desk) and efficient. I am now a Big Star Ford satisfied customer. Chris H More

Easiest deal I ever made. No game playing, just honest dealing. Tory was a pleasure to work with, and Jarrod in Finance presented all the options with no pressure. Great ex No game playing, just honest dealing. Tory was a pleasure to work with, and Jarrod in Finance presented all the options with no pressure. Great experience. More

The Service Employees do a good job of explaining the process of getting the service or repairs performed. process of getting the service or repairs performed. More

Big Star Ford is the way to go. My sales rep. John Cole assured the process was simple and I that I was satisfied from start to finish. Great group to work with. I’ll definitely My sales rep. John Cole assured the process was simple and I that I was satisfied from start to finish. Great group to work with. I’ll definitely be back. More

Found the truck I wanted and am satisfied with the F150. Received the deal I wanted also Received the deal I wanted also More

Everything went smoothly. I feel like some games are being played with the interest rates and i will find my own financing next time but other than that t was good. I feel like some games are being played with the interest rates and i will find my own financing next time but other than that t was good. More

Great and timely service! Awesome work done by the staff! Would recommend to friends and family! Awesome work done by the staff! Would recommend to friends and family! More

Car was towed three times in one month before the problem was resolved which is unacceptable. Service Manager Dave was very attentive to my frustration, however it was the Service Department that dropped the was resolved which is unacceptable. Service Manager Dave was very attentive to my frustration, however it was the Service Department that dropped the ball. Hopefully, I will not have to tow car for a fourth time. More

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Tori was waiting and extremely attentive throughout the entire process, and very knowledgable about the process and the vehicle. entire process, and very knowledgable about the process and the vehicle. More