Big Star Ford

We had state inspection there every year. MaryAnn is very helpful and the Service was done quickly. The facility is very comfortable with plenty of amenities, which made the waiting felt much MaryAnn is very helpful and the Service was done quickly. The facility is very comfortable with plenty of amenities, which made the waiting felt much shorter. More

Non-permanent vehicle, low water, no security，Non-permanent vehicle, low water, no security，Non-permanent vehicle, low water, no security。 security，Non-permanent vehicle, low water, no security，Non-permanent vehicle, low water, no security。 More

My service advisor Renee was great! Will continue to come back for all my cars maintenance needs. Will continue to come back for all my cars maintenance needs. More

Great people Will always go there to buy a car sales person was fantastic guy person was fantastic guy More

Big Star Ford was able to fit me in on a busy afternoon to address my scheduled maintenance on my F-150. My representative was kind and apologetic about going a few minutes beyond the time she had stated t to address my scheduled maintenance on my F-150. My representative was kind and apologetic about going a few minutes beyond the time she had stated that my truck would be ready. I was okay with the few extra minutes due to the thoroughness of the service and recommendations stated on the technician’s video. Also, I was able to become reacquainted with some old video games that are made available in the waiting area at no charge. 😊 More

Everyone was very informative and very professional. Never got the impression that anyone was in a hurry. Never got the impression that anyone was in a hurry. More

Anthone and team were fantastic to work with! Great service, great car! Big Star earned my business. Great service, great car! Big Star earned my business. More

First of all My service advisor was awesome, and mechanic was very helpful with the video explaining issues. Thanks for an awesome service. was very helpful with the video explaining issues. Thanks for an awesome service. More

My appointment was at 9:45 am for oil change and tire rotation. My car wasn't taken until after 11:30 am and wasn't finished until after 1:00. I was early for my appointment. I'm not sure what the probl rotation. My car wasn't taken until after 11:30 am and wasn't finished until after 1:00. I was early for my appointment. I'm not sure what the problem is, but it is unacceptable to take more than 3 hours for such a basic service. More

Renee and team were fantastic! Big Star came through KP was so helpful! Great Service! Big Star came through KP was so helpful! Great Service! More