Big Star Ford

Horrific service, damaged alternator by lying that it was drivable but did not inform that car needed water drivable but did not inform that car needed water More

Acknowledgeable, excellent Customer Service, respect customer time. Determine the best solution for an automotive problem customer time. Determine the best solution for an automotive problem More

Excellent customer service except for communication handling. They should use all the communication means provided to avoid delays in service. handling. They should use all the communication means provided to avoid delays in service. More

Everyone is professional. They contacted us by phone and text that our car was ready. Washed and vacuumed it. There was no wait when I dropped my vehicle off They contacted us by phone and text that our car was ready. Washed and vacuumed it. There was no wait when I dropped my vehicle off More

Turned my expectations around a total wow moment. You have to work with Ali and his Manger, and the general manager. Sold me a car in less than an Hour, signed the papers in a 15 min or less session You have to work with Ali and his Manger, and the general manager. Sold me a car in less than an Hour, signed the papers in a 15 min or less session, car cleaned and prepared by the time my documents were places on a flash drive. Go get your next car from.Big Star Ford. More

The customer service was great and we had a great experience. The salesperson and the overall environment was very welcoming. experience. The salesperson and the overall environment was very welcoming. More

Great service and I loved the video from the mechanic. I did text asking about the prices for some of the recommended services and no one responded. So I didn't get any. Not sure if I replied to text the I did text asking about the prices for some of the recommended services and no one responded. So I didn't get any. Not sure if I replied to text the wrong number. That was the only thing. More

Professional My car was very well taken care of The video was very helpful Car was clean was very helpful Car was clean More

Great place to buy and service your vehicle. Wouldn’t go to any other Ford Dealership. Wouldn’t go to any other Ford Dealership. More