Big Star Ford

AMAZING DESK SERVICE CLERK. Never has she left undecided to return. I will be BACK Never has she left undecided to return. I will be BACK More

Pleasant atmosphere, wait time was minimal. Always good service and friendly representatives and very helpful. Always good service and friendly representatives and very helpful. More

The service was done in a timely and professional manner. Service area was clean and the technicians were friendly and did a great job! Service area was clean and the technicians were friendly and did a great job! More

Oil change was not done. Oil was black and thin but got charged as if it was done. Oil was black and thin but got charged as if it was done. More

Good service, before calling for recommended services please verify what has been provided previously by big star so not to repeat service too soon. Thanks please verify what has been provided previously by big star so not to repeat service too soon. Thanks More

Big Star Ford is very helpful. I’m happy for what I’ve chosen. Thank you Jimmy! I’m happy for what I’ve chosen. Thank you Jimmy! More

Had a great experience while buying the car. But been trying to get ahold of John to get help. Won't return my calls or messages. I noticed shortly after leaving the dealership that turning to t But been trying to get ahold of John to get help. Won't return my calls or messages. I noticed shortly after leaving the dealership that turning to the left was making a noise it shouldn't be. More

Repaired my truck in a timely manner. David also contacted my extended warranty company and my repair was covered. David also contacted my extended warranty company and my repair was covered. More

Very time consuming all i had to do was drop off my car for work and it turned into a 2 hour wait for an unesscary process. Then the communication about the vehicle was just straight poor i had to call and for work and it turned into a 2 hour wait for an unesscary process. Then the communication about the vehicle was just straight poor i had to call and text multiple times not hearing back from anyone for days then I eventually go by to the dealership and my car has been ready customer service is just straight poor. More

Good sevice i will come back next time and recommet my friend. Thanks a lot. friend. Thanks a lot. More