Big M Chevrolet

This is my 3rd car from them. They are very honest, friendly, even fun! They are straight up with you on if they think a car is right for you. No add ons. Straight forward deal. They are very honest, friendly, even fun! They are straight up with you on if they think a car is right for you. No add ons. Straight forward deal. More

Best car buying experience ever! Noah was awesome and I highly recommend this salesperson and dealership for your next purchase! Noah was awesome and I highly recommend this salesperson and dealership for your next purchase! More

Very friendly and knowledgeable about vehicles. Works with you on pricing and treats you like family Works with you on pricing and treats you like family More

Things was good at Big M . Service was excellent. Very fast on getting in an done. Service was excellent. Very fast on getting in an done. More

Great service! Always looking out for us! A pleasure doing business with Big M Chevrolet! Always looking out for us! A pleasure doing business with Big M Chevrolet! More

For having a vehicle get work done there that had a recall. I would have thought the part was in inventory. Took a month to get it, then a week for the appointment. But once it got it, fast turn around recall. I would have thought the part was in inventory. Took a month to get it, then a week for the appointment. But once it got it, fast turn around. Staff, Tyler was friendly and easy to work with. More

We have a blazer EV. Wife went to plug it in one day and it wouldn't charge. Determined it was the charging cable. Contacted the dealership and they requested we bring th Wife went to plug it in one day and it wouldn't charge. Determined it was the charging cable. Contacted the dealership and they requested we bring the charger and the vehicle in. Although I knew it was the charger, this was understandable and of course when we brought it in they confirmed it was the cable. Our salesman charged the truck for is while she was there which was awesome. Couple days later, they call that new charger is in. Wife picks it up and brings it home. We were given a stage 3 charger. I have it installed and she chargers the truck again. Being we had a 2 stage dual charger I ended up calling back and inquiring why we got a stage 3. Come to find out, they ordered the wrong one and now I had to have the stage 3 Uninstaller from my home and bring it back before they could order the correct cable. I have it Uninstaller and bring it in and am told by the service manager that they actually ordered it the day before. Yet we couldn't keep the stage 3 until the stage 2 came in. Then I was also told the stage 2 was on a national back order and unknown when it would be in and they would call when it came in. All this was mid March. Come April 14, I locate one at a dealership 2 hours away and drive there and end up purchasing it out of pocket (mind you, this replacement is under factory warranty on our vehicle). About 2 weeks later my wife calls the dealer to get an update on the charger. (She called our salesman as its always a long wait on hold or lack of info when calling the service department). He checks and informs my wife the charger is in. This was on April 30. So May 1, she goes and picks it up. She gets a receipt/invoice for it and it shows received April 7. So a week before I ended up paying out of pocket the charger was there, yet we were never called. So through all this experience I ended up out of pocket for installing amd Un installing the wrong charger they gave us plus the cost of a whole new charger. Not happy at all with how this was handled with the service department. Serious lack of communication/follow through with service and apparently parts department as well. The only great thing about dealing with this dealership is our salesman (Mark Langley). He's 5 stars all day long. Service needs to step up. More

Everybody was Very friendly, answered all questions that were asked, very quick with trade in appraisals. were asked, very quick with trade in appraisals. More

Great experience! Noah was able to find exactly what I was looking for! Would highly recommend. Noah was able to find exactly what I was looking for! Would highly recommend. More

Big M on the Dixie is like a home away from home. When you walk into their spacious showroom, it is like walking into your living room. Looking for something a little cozier step into their coffee ro When you walk into their spacious showroom, it is like walking into your living room. Looking for something a little cozier step into their coffee room and relax. The team at Big M is like one big happy family. More