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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
224 Reviews

224 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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January 16, 2025

Great communication, set accurate time expectation, lobby is comfortable and welcoming. Everything went exactly as promised More

by narel76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Excellent staff! Dean Amy and Kyle! All great and treat their customers with great respect!!!! More

by jskiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, Amy, and Klye
January 15, 2025

Service department is amazing. Very kind employees & go out of their way to accommodate you More

by dongenae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Lost my appointment, did not have a loaner, had to get an Enterprise. They were supposed to have my truck back to me the same day and it was not ready when promised. Whoever drove the truck left the seat in More

by NCB9273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Robson, and a girl that checked me in
January 12, 2025

The service department at Lockport Bettenhausen is great! The staff is friendly and knowledgeable. Communication throughout the wait is great. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
January 12, 2025

Good service and friendly staff. Our car was towed to Lockport Bettenhausen the Fri. before Christmas. It was a busy time, but they were able to service our car in a timely manner. More

by mherman506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

I’m not Stephanie. Fix your email records. You have the wrong persons email for Stephanie More

by stevewlodarski
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Bettenhausen
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Amy Hayes does a great job! It is nice to go to the service department at a car dealership and see the same team members consistently. Thank you Amy and thank you Bettenhausen More

by irishwille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Hayes
January 10, 2025

I received excellent service from the Bettenhausen dealership as usual. I also really appreciated the car wash. More

by kevin.garrabrant4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
January 10, 2025

The service department at Bettenhausen in Lockport was great! Friendly knowledgeable staff. Spotless waiting area. The service writer Joey was especially helpful, and I think is a great asset to the compa More

by Mike 67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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