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Bettenhausen Chrysler Dodge Jeep Ram - Service Center
Lockport, IL
168 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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168 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center
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December 05, 2024
Amy got me the best deal on Goodyear tires and had a better warranty for them than other places I had called. Crystal was spot-on with the time it took to install them. Danny amazed me with the offer t better warranty for them than other places I had called. Crystal was spot-on with the time it took to install them. Danny amazed me with the offer to get the alignment done, with no hassle to me and on my time frame. Everyone was fantastic! This is what customer service should be. Thanks More
by radical-disciple
Verified CustomerEmployees Worked With
Amy, Crystal, Danny
December 02, 2024
The sales staff was very courteous and helpful. A full explanation of service needed was given and quoted prior to the repair. All parts were in stock. A full explanation of service needed was given and quoted prior to the repair. All parts were in stock. More
by weyhout
Employees Worked With
Joey
November 29, 2024
Thank you Dean for the help with our warranty company. Beautiful new dealership and great service folks. Will bring all our Chrysler and Jeep vehicles there for service needs. Beautiful new dealership and great service folks. Will bring all our Chrysler and Jeep vehicles there for service needs. More
by jcnic95
Employees Worked With
Dean
November 29, 2024
Courteous and attentive service reps. Huver and Amy are very professional, helpful, and knowledgeable. It was kind of them to have my Jeep washed, also. Huver and Amy are very professional, helpful, and knowledgeable. It was kind of them to have my Jeep washed, also. More
by Lura
Employees Worked With
Huver and Amy
November 28, 2024
Got worked up for nothing, as service rep. was not informed all that was done. When I questioned was told I don't know? But all I was questioning was done. So all well in the end. Just not was not informed all that was done. When I questioned was told I don't know? But all I was questioning was done. So all well in the end. Just not able to tell me that on the phone? More
by AMCman1971
Employees Worked With
Service Rep.
November 27, 2024
Just got my 2016 ram 1500 back with a new transmission after 205,000 miles. More than pleased with the work and customer service. I pass 2 CDJR dealerships to go to bettenhausen now. Excellent customer se after 205,000 miles. More than pleased with the work and customer service. I pass 2 CDJR dealerships to go to bettenhausen now. Excellent customer service!! More
by Beaushepley
Employees Worked With
November 26, 2024
I’ll never take my car there again. Catalytic converter recall. After I picked up my jeep, driving home smoke poured out from under the hood. I called the dealership 2:40pm and finally Catalytic converter recall. After I picked up my jeep, driving home smoke poured out from under the hood. I called the dealership 2:40pm and finally spoke to someone at 4pm who had no clue, I asked if I should bring it back to the dealership because it was smoking so much. Two days later my jeep stopped smoking. After calming down I realized they didn’t even do my complimentary car wash. More
by glenjohnsemail
Employees Worked With
Service department, Daimon
