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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
223 Reviews

223 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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February 20, 2025

I have been going to Bettenhausen for a few years now and I really think I never had a problem with the work done More

by mikerea63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Leon Alvarado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Silva
February 20, 2025

Great service! Took the time to look for the issue that caused my Jeep to die out while driving. Never found it but was happy they kept trying. Has not had the issu More

by jcarusi71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Service was done in a timely fashion. Crystal was courteous, helpful, & a pleasure to work with. More

by jagrande17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones...5 stars
February 20, 2025

Amy in service was wonderful. The waiting area was clean and welcoming. Service on my vehicle was impeccable and done in a reasonable amount of time. More

by Durango 2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
February 20, 2025

Your service department is fast effective and very friendly. The communication I received was phenomenal. More

by kbakes12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
February 19, 2025

Fantastic customer service. I will keep bringing my vehicle here for service. Love Crystal and Amy!! More

by NICCI2870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal and Amy in Service
February 19, 2025

Service department was great. Amy was nice to work with. Very short wait time on oil change More

by dongenae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

The staff is very kind, and willing to listen. The work was completed well and the car is running well. The car was clean, and running well. More

by GAILBODEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 16, 2025

Bettenhausen of Lockport is an outstanding dealer ship especially service . I had a issue with my truck and Joey Robson was able to get my truck in the shop and fixed in one day More

by joesparks1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robson service department 5 stars
February 15, 2025

I am in the market for a new vehicle and I was thinking of purchasing from Bettenhausen again, this would be my 3rd time, but with this last service appointment I'm thinking twice. I've never waiting so lo More

by kheeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy 4 stars.