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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.5
125 Reviews
Call Service Center (815) 524-0642

125 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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December 08, 2024

Friendly and welcoming environment! I didn’t feel Rushed or pushed into my purchase! Took their time in explaining whole process! Josh was great! More

by gbuis217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you experienced a friendly and welcoming environment at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that Josh was able to take the time to explain the entire purchasing process without making you feel rushed. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 08, 2024

It was a warranty repair and they fixed it without question, which I appreciated. Thank you More

by cecar17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey and Amy
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Dec 10, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're glad to hear that your warranty repair was handled smoothly at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your satisfaction means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 07, 2024

The service department is so very fast, professional and friendly. This is my second visit to the service department and Kyle is absolutely amazing when it comes to customer service. Although I'm not found More

by lwilson_1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra Service Dept
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Dec 10, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our service department and that Kyle provided you with exceptional customer service. We appreciate you sharing your thoughts and your preference for cash payments. We look forward to seeing you again soon at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 07, 2024

I was very pleased to get a service appointment right away. We dropped the car off and it took about a day and a half to get it back. Communication with Joey was good and the service efficient.. More

by mherman506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robson
Report | Print
Dec 10, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that Joey provided good communication and that your service was handled efficiently. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 07, 2024

Kyle Mandra is the best when it comes to fast, friendly and professional service. Kyle kept me informed of my vehicles status every step of the way. This was my second visit to this service center and I ha More

by lwilson_1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
Report | Print
Dec 10, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We truly appreciate your kind words about Kyle and are thrilled to hear you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's wonderful that he kept you informed throughout the process. We understand your concerns about the credit card processing fee and appreciate your decision to remain a loyal customer. We look forward to serving you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 06, 2024

I was treated very well and the repairs were completed in a timely and efficient manner. More

by gregory.okon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you were treated well and that your repairs were completed in a timely and efficient manner at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 06, 2024

Kyle in service is great to deal with. He called with updates and had me car done quickly. Also, the porters in the service drive were very attentive. I would recommend Bettenhausen to any More

by jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
Report | Print
Dec 09, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service team, particularly with Kyle, and that you found our porters attentive. Your recommendation means a lot to us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 05, 2024

Amy got me the best deal on Goodyear tires and had a better warranty for them than other places I had called. Crystal was spot-on with the time it took to install them. Danny amazed me with the offer t More

by radical-disciple
Recommend Dealer
Yes
Employees Worked With
Amy, Crystal, Danny
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Dec 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you received the best deal on Goodyear tires and that our team, including Amy, Crystal and Danny, made your experience enjoyable and hassle-free. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide exceptional customer service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 02, 2024

The sales staff was very courteous and helpful. A full explanation of service needed was given and quoted prior to the repair. All parts were in stock. More

by weyhout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Dec 04, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that our sales staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport provided you with courteous and helpful service. It's great that you received a full explanation of the services needed and that all parts were readily available. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 01, 2024

Fantastic service, and my service writer was excellent providing me with exceptional choices for new tires. More

by hawksrtk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Dec 03, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport and that our service writer was able to assist you with exceptional choices for new tires. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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