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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.5
167 Reviews

167 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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January 27, 2025

They forgot to reset my oil life monitor. It can only be reset by their scan tools. They almost washed it when I asked them not too. I stopped to porter right before he sent it in to the wash More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina?
January 25, 2025

Excellent job professional service very pleased Kyle in the service department kept me informed through the whole process More

by aswm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle from the service department did an excellent job
January 24, 2025

I’m sorry it doesn’t have to option for zero stars. The worst. Never again. More

by BuyElsewhere
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Mchugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alan "Big Al" Caruthers II
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Great Service as usual for both of our Grand Cherokee’s. Our service advisor Joey, has always been a pleasure to work with. More

by Pgkott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
January 24, 2025

Love this dealership! They are friendly and it’s always clean. I’m happy with my decision to do business with them! More

by flyinabout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed. Service
January 24, 2025

Easy to schedule my appointment online. Very quick process with the service advisor and the maintenance was completed the same day. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean in service
January 24, 2025

Easy to work with and really close to work. Great new location hopefully they find success here. More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

I was treated AMAZINGLY! !!! They succeeded in accommodating me and acknowledging my concerns. I will forever bring my vehicle to this location!!! More

by mylord1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Amy in Lockport
January 21, 2025

The service was very quick less than hour the finish it , Many was very helpful and friendly More

by albreje_90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Many
January 21, 2025

I bought a car from this dealer and this was the first service I had scheduled for my oil to be changed. When I left , I had sensors go off and had to drive back . I really didn’t have any answers other t More

by nbierwirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal (service center )
1
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