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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
342 Reviews

342 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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June 01, 2025

Everything was great as usual, they just forgot to wash my car this time. Definitely a pleasant experience. More

by mchaidez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Death with service depr
June 01, 2025

Great service! Cameron the service advisor is great to work with and never pressures you to commit to a recommended service. More

by chall1274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
May 31, 2025

Very knowledgeable and friendly. Easy to work with, on time and communicated frequently with me. More

by mscarpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
May 30, 2025

Very nice service department. I will defiinitely come back. They even washed my car after! More

by litlbear23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
May 30, 2025

Service was fast and friendly. Free car wash and nice waiting area. Reasonably priced. Thank you More

by Tlperry60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael this time and Cameron last time. Both in May. Appt lady very helpful.
May 29, 2025

Good service department Great people to work with Service advisor was ready to check on my car made sure it was done right More

by jstarcevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Silva great sales person to talk too
May 29, 2025

There's just a lack of communication between service agents and between the service agent and the customer. The only person who worked well with me was Amy. She worked and got my issues resolved. More

by mlonak15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy
May 29, 2025

The service team was great to work with from arrival through completion. All work was completed on time and thoroughly. More

by rogersdemj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
May 28, 2025

Good service department was hoping that they would assist me with a cold air intake More

by jeffreysw568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bettenhausen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Keegan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Navarrete
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

It was very easy to book my appointment online and the service advisor was ready to check my car in upon arrival. The routine service was completed in about an hour and the car was clean when I returned t More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam
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