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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.4
87 Reviews
Call Service Center (815) 524-0642

87 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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November 22, 2024

Crystal was very informative and pleasant to us. We like the Lockport location, it was very nice to have a closer location. More

by tapella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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November 22, 2024

Great service and very friendly staff. Amy is very nice and helpful. Very stress free for me. More

by Lura
Recommend Dealer
Yes
Employees Worked With
Amy
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November 21, 2024

You put in a new battery that was under warranty except you have to cable loose which left mean 3 or 4 different times and I missed 2 Doctor appointments More

by cwalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy in service
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Nov 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand how frustrating this must have been and the impact it has had on your schedule. Please feel free to reach out to Bettenhausen Chrysler Dodge Jeep RAM of Lockport directly so we can assist you further. Your satisfaction is important to us. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 20, 2024

The service experience was excellent. Kyle was fantastic -- good to be back in the Midwest. More

by mike.finn0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Mike! We’re thrilled to hear that you had an excellent service experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Kyle will be glad to know that he made a positive impact! We appreciate your feedback and look forward to welcoming you back the next time you’re in the Midwest! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

Didn’t help me, but they’ve been great to my dad. I won’t return. More

by ebenaitis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We understand your perspective and appreciate your feedback. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive for excellence and would like the opportunity to understand your experience better. Please feel free to contact us to discuss this further. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

Crystal was kind, pleasant and very efficient. It was a pleasure dealing with her on my service visit. More

by mikehonan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones
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Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We greatly appreciate your kind words about Crystal and are thrilled to hear you had a pleasant experience during your service visit at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to provide excellent service and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

Very friendly and professional service staff, great communication and customer service. It is very clear that the Bettenhausen team puts a strong emphasis on their customer's happiness and comes throug More

by al123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey - Service
Report | Print
Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our friendly and professional service staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to ensuring our customers' happiness, and it's great to know that this has shone through in your interactions. We look forward to welcoming you back next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

I received fast, friendly and efficient service from Bettenhausen Chrysler Dodge Jeep Ram of Lockport. More

by liz222227
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you received fast, friendly, and efficient service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 17, 2024

Called before we came and they were very helpful and told us exactly what to do. Everyone was very nice when we arrived. Service was done quickly. More

by delaroad17
Recommend Dealer
Yes
Employees Worked With
Service department was helpful and courteous
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Nov 19, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found the team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport helpful and welcoming. It's great to know that your service experience was quick and positive. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 17, 2024

Express oil change! Free oil change for vets days! ❤️🇺🇸 good service & an added car wash! More

by tiffany.m.carrasquillo721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 19, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear you enjoyed our express oil change service and appreciated the free oil change for Veterans Day. It's our pleasure to provide good service along with a complimentary car wash at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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