Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Kyle took time to listen to me about what l thought it was didn't rush me went out listen to it found the problem said he had to order the part just a nice overall aditud was didn't rush me went out listen to it found the problem said he had to order the part just a nice overall aditud More

I didn't have a problem with Service at all. They did a wonderful job on my car. My problem was with Sales. 2-3 days prior to my appointment, I received a call from their dept trying to get me i They did a wonderful job on my car. My problem was with Sales. 2-3 days prior to my appointment, I received a call from their dept trying to get me in to trade in my truck. I specifically stated that I wasn't trying to get another Jeep due to certain reasons and the rep on the phone said it wouldn't be a problem because they had 3 locations that could possibly accommodate me. This was not the case when I arrived because when Adam attempted to sale me a car, he first started off with my note would have to go up $200 more, which is not a great selling point to begin with, then when I explained to him that I wasn't trying to get a Jeep, he blew me off by saying, "Well, that's what I sell...you want a Durango?" Shook my hand and walked off. Totally unprofessional. If I was in the market for another vehicle, I DEFINITELY won't be coming back to see him. AT ALL. More

The process of the recall remediation on my vehicle was performed very timely. Much quicker than anticipated. performed very timely. Much quicker than anticipated. More

Made an appointment for an oil change and tire rotation for Saturday morning at 7:30 AM. Dropped it off and got a call back at 9:30 that it was done. Everything looks fine so far here the next day.. for Saturday morning at 7:30 AM. Dropped it off and got a call back at 9:30 that it was done. Everything looks fine so far here the next day.. More

They did a great job on getting the parts and fixing my vehicle. The service manager was very customer oriented. vehicle. The service manager was very customer oriented. More

The Lockport location is AMAZING. Kyle is THE BEST!! Very knowledgeable, personable, and friendly. He kept me in the loop. Both with text and phone calls. Kyle is THE BEST!! Very knowledgeable, personable, and friendly. He kept me in the loop. Both with text and phone calls. More

Every one was pleasant and answer all my questions. Service was great. A good experience. Service was great. A good experience. More

First time there to have an oil change on my vehicle and was very happy with the services and speed of said service. Also thanks for washing the Wrangler. If I took it to Tyson they would not have even aske was very happy with the services and speed of said service. Also thanks for washing the Wrangler. If I took it to Tyson they would not have even asked to do that. So no more Tyson! Thanks! More

My sales guy Josh was a rock star. I would absolutely buy from him next time but will absolutely negotiate him down on the next round of car purchases…..price was fair, experience was I would absolutely buy from him next time but will absolutely negotiate him down on the next round of car purchases…..price was fair, experience was incredible. More

I love the video that explains what the mechanic saw on my truck. It gives me peace of mind. Bettenhausen mechanics are thorough, and I won’t take my truck anywhere else! my truck. It gives me peace of mind. Bettenhausen mechanics are thorough, and I won’t take my truck anywhere else! More