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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.6
154 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 154 reviews

October 22, 2024

Quick, easy, affordable. Kyle kept me up to date and made sure I understood what was being done. Great experience. More

by JVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
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Oct 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a quick and easy experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that Kyle was able to keep you informed and ensure you understood everything. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 22, 2024

Great looking new dealership and we have had experience in Tinley Park as well. Jamie did an xlnt job. More

by marty40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Jamie, for your fantastic review, Marty! We're thrilled to hear that you enjoyed your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport and that you appreciated our new dealership. We're proud of our team, and it's great to know Jamie made a positive impact. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 22, 2024

It was a great experience. Everyone was friendly and professional. The work was done quickly and the cost was very reasonable. There was even a free shuttle service to get me t More

by svieta.a.perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan and Cameron in Service
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Oct 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team prides itself on being friendly and professional, and we're glad you appreciated the quick service and reasonable costs. It’s great to know that our shuttle service made your visit more convenient. We look forward to welcoming you back in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 22, 2024

I found a vehicle I liked online on a Sunday afternoon. I left a message to have someone call me back. Alan returned my call and from then on I had a great experience with Alan and Bettenhausen. Very frie More

by vankcarpentry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Alan and the team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's fantastic that you found a vehicle you liked and that the process was easy and friendly. We truly appreciate your support of local businesses and your recommendation! We hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 21, 2024

Everyone was professional and willing to help with what ever needed to be done. Thank you More

by 84z28man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean siensa
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Oct 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you experienced professionalism and support from our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We truly appreciate your feedback and look forward to assisting you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 21, 2024

fantastic experience! jamie made the purchase process smooth and enjoyable! staff was very sweet and nice More

by CLAUDIAB905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that Jamie and our staff made your purchase process smooth and enjoyable. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 20, 2024

Still don’t know what they doing there the workers they charge my wife for a oil change on top of the oil change package she just got too how u do that More

by mobdog21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
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Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We understand your concerns regarding the oil change experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's important to us that our customers feel informed and satisfied with our services. If you could please reach out to us directly, we would be happy to look into this matter further and clarify any billing issues. Your satisfaction is our priority. Sincerely, The Team at Bettenhausen CDJR of Lockport

October 20, 2024

great, fast very clean great waiting room great service. would highly recommend to all my friends. More

by kpotts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We take pride in providing fast and clean service, and we're glad you enjoyed our waiting room. Your recommendation means a lot to us! We look forward to serving you and your friends in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 20, 2024

My salesman Josh Gabrielson is a legend in the business. I real human experience and will 100% return to him and only him. My only negative I can take away from the experience (which has NOTHING to do with More

by Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! I’m glad to hear that Josh Gabrielson provided you with a legendary experience during your visit to Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We truly appreciate your loyalty and look forward to assisting you again in the future! Regarding the scratches on your new truck, we understand your concern and take such matters seriously. Please feel free to reach out to us directly so we can address this issue for you. Thank you again, and we hope to see you soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 20, 2024

Allie was great everything went smooth and painless i will definitely recommend and im also a previous customer More

by mike.scott81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Allie, for your wonderful review! We're thrilled to hear that your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was smooth and painless. Your recommendation means a lot to us, especially as a returning customer. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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