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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.6
146 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 146 reviews

November 22, 2024

Josh was spot on. He went though the process smoothly. Wife count be happier with her wrangler. More

by Frank w
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2024

Bettenhausen made purchasing my vehicle a pain free experience. Sales manager Josh Gabrielson respected my time and did not play any games. He was upfront and honest offering me fair market value for m More

by rphauser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2024

Crystal was very informative and pleasant to us. We like the Lockport location, it was very nice to have a closer location. More

by tapella
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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November 22, 2024

Great service and very friendly staff. Amy is very nice and helpful. Very stress free for me. More

by Lura
Recommend Dealer
Yes
Employees Worked With
Amy
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November 21, 2024

You put in a new battery that was under warranty except you have to cable loose which left mean 3 or 4 different times and I missed 2 Doctor appointments More

by cwalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy in service
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Nov 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand how frustrating this must have been and the impact it has had on your schedule. Please feel free to reach out to Bettenhausen Chrysler Dodge Jeep RAM of Lockport directly so we can assist you further. Your satisfaction is important to us. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 20, 2024

If you want me to write a review don't tell me how many words I should use. More

by ejk810
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell
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Nov 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We acknowledge your feedback and understand that it's important for reviews to be authentic and reflect your thoughts. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we appreciate all reviews and strive to create a comfortable environment for our customers. If there's anything else you'd like to share about your experience, please feel free to reach out to us directly. Thank you for your input! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 20, 2024

The service experience was excellent. Kyle was fantastic -- good to be back in the Midwest. More

by mike.finn0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Mike! We’re thrilled to hear that you had an excellent service experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Kyle will be glad to know that he made a positive impact! We appreciate your feedback and look forward to welcoming you back the next time you’re in the Midwest! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 20, 2024

Thank you Allie for making our visit smooth and not stressful I really love the car More

by br.lomo20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that Allie made your visit smooth and enjoyable. We're also glad you love your new car! We appreciate your business and look forward to seeing you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Safe driving! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

Didn’t help me, but they’ve been great to my dad. I won’t return. More

by ebenaitis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We understand your perspective and appreciate your feedback. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive for excellence and would like the opportunity to understand your experience better. Please feel free to contact us to discuss this further. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

Crystal was kind, pleasant and very efficient. It was a pleasure dealing with her on my service visit. More

by mikehonan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones
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Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We greatly appreciate your kind words about Crystal and are thrilled to hear you had a pleasant experience during your service visit at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to provide excellent service and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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