Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Betten Baker Buick GMC Cadillac Midland

Midland, MI

4.6
155 Reviews
Call Dealership (989) 488-4656

2400 N Saginaw Road

Midland, MI

48640

Directions

By Type

155 Reviews of Betten Baker Buick GMC Cadillac Midland

October 07, 2023

I appreciate the people and work done. I don't appreciate the idiot who thinks he/she/it can tell me how much I need to write. This will be the last time I bother to provide a review. More

by SNOWFLAKECUTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
October 06, 2023

First time using this dealer for my new buick oil change a maintenance Dawn and all dealerships employees were very nice. Will be back again More

by Janiece stahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Schramm, Dawn Johnson
Report | Print
October 06, 2023

Dawn is always looking out for the customer. All of the employees are friendly. Thank you service. More

by NICHOLSSP15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
October 06, 2023

Very friendly and helpful staff from the moment I walked in! Knowledgeable people, clean and comfortable surroundings! My agent Nick went the extra mile so that everything went smoothly. Thanks so much! More

by jjc.evart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Wyman
Report | Print
September 28, 2023

She is is very good at her job and she knows, everyone by their name's. More

by campoleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Dawn Johnson
Report | Print
Sep 28, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for sharing your experience with Dawn! We appreciate your kind comments!

September 26, 2023

Prompt and courteous . Work was done in a timely fashion. Advice was offered about possible future repairs. More

by dsarafolean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn
Report | Print
Sep 27, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for your review and for sharing your experience with us!

September 23, 2023

Took care of business and my car. Very professional highly recommend to my friends and family More

by dmbrown3376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson, Sherry Elder
Report | Print
Sep 25, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We appreciate your review and recommendation! Thank you!

September 22, 2023

Don't ever lose Dawn, she is why we continue to come to this dealer for service. More

by cburnsmi61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
Sep 25, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We hope to never lose her! Thank you for your review and feedback!

September 19, 2023

Poor quality service co ordination. I had a confirmed appointment for 10 am, 09/15/2023. When my vehicle arrived at service shop, I was simply informed that there was no such appointmen More

by rajib.bora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Johnson, Sherry Elder
Report | Print
Sep 19, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Hello - we will ensure that this feedback is brought to the attention of management to be addressed. However, if your username does not match your first and last name, we may not be able to locate your contact information in our system to follow up. Therefore, if you would like to speak directly with a manager, you are welcome to reach out to us at 989-631-1444. Thank you.

September 15, 2023

Professional explained everything clearly nice comfortable waiting room speedy service, friendly staff Convenient location Good promotion on the Buick product More

by bethbodrie
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson, Sherry Elder
Report | Print
Sep 15, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for taking the time to share this wonderful review with us! We appreciate hearing your feedback!

1
...
5
6
7
...
16