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Betten Baker Buick GMC Cadillac Midland

Midland, MI

4.6
155 Reviews

2400 N Saginaw Road

Midland, MI

48640

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155 Reviews of Betten Baker Buick GMC Cadillac Midland

October 10, 2023

Professional, timely customer service with people wanting to help meet your service needs at reasonable prices More

by PEKASTL2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
October 10, 2023

I had a great expierence and great service while buying a car at betten baker More

by jeremiahb789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Anzalone, Nick Wyman
October 10, 2023

I was able to have my car thermostat repaired same day that I called. It was cheaper than other local shops and the only place that freely offered a loaner car. More

by pro2fam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
October 10, 2023

Did not over charge on hours worked and fixed the issue. Very good customer service More

by Kevin
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christian
October 09, 2023

Alex was easy to work with, he went the extra mile for us. The process was quick and we feel we got a good deal. More

by robert@cwmfinancial.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Anzalone, Nick Wyman
October 08, 2023

Service center is always very clean, employees are friendly and helpful. They get me in quickly. More

by Laurasue12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
October 08, 2023

Friendly staff, able to schedule work quickly. Price of oil change seems high - may start looking into non dealer options for that service. Miss car wash we use to get as part of service. More

by PRETTOJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
October 08, 2023

Service team is on top of their game! !! Always very satisfied when I need to come in. More

by Cmjgoblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Schramm, Dawn Johnson
October 07, 2023

They did a good job service in my vehicle. I was in and out there and a good time, the atmosphere was good, I'll be bringing her back. More

by bigdhagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
October 07, 2023

The Tech that worked on my car was sub par. So I needed new brakes when I just changed them and the rotors 2 months ago. Ask what pressure I wanted my tires to set to. And fail to change the pr More

by thaneds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Oct 10, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thaneds, Thank you for sharing your experience! My name is Aaron, General Manager at Betten Baker Buick GMC Cadillac in Midland. Although, this was not the experience we strive for our guests, I appreciate you letting us know so that we can learn from our mistakes. I'm happy to speak with you if you'd like to call me.

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