Bert Smith Subaru Volkswagen

The service department is horrible. They guess at expensive repairs that aren't even needed and their business seems infected with fraud. I definitely would recommend avoiding this d They guess at expensive repairs that aren't even needed and their business seems infected with fraud. I definitely would recommend avoiding this dealership at all costs as many others have learned! More

As previous customers, we knew the process of buying a new vehicle at Bert Smith Subaru would be a pleasant and trouble-free experience. Our expectations were more than met and the entire process was enjo new vehicle at Bert Smith Subaru would be a pleasant and trouble-free experience. Our expectations were more than met and the entire process was enjoyable and stress free, at no time did we feel pressured or rushed and each time we had a question, it was answered in a jargon free, easy to understand way. Tony Kritikos is an excellent representative for Bert Smith and it has been a pleasure to have him handle all three of our purchases over the years. More

The staff at this dealership were fabulous! Jack was my salesperson and he was very helpful. He knew the cars and spent so much time helping me both before and after the sale. Jack was my salesperson and he was very helpful. He knew the cars and spent so much time helping me both before and after the sale. More

After 49 years of buying and/or leasing vehicles, all I can say, regular maintenance is “my key to success” and thus, having the appropriate service team at the dealership is the best way to get results, a can say, regular maintenance is “my key to success” and thus, having the appropriate service team at the dealership is the best way to get results, although when we only “checkpoints” not only crossed on paper but actually doing them all. Like finding debris under your hood after an oil change is mind boggling. More

As a financial advisor and car enthusiast I assist many clients in their car purchases. Just about a month ago a client needed a new to them car. They sent me a link to a VW at another local dealer. This w clients in their car purchases. Just about a month ago a client needed a new to them car. They sent me a link to a VW at another local dealer. This was to be a cash offer. After coming to an agreed upon price I was told the cash price would be around $1500 more than the financing price. This is a horrible and very shady practice IMO. Well thank goodness almost the exact car just a different color was locate at Bert Smith. I called and Eon picked up. Within 5 min we agreed on a price ($800 less than competitor). No scams or hidden fees. Client showed up and the delivery was just as smooth as the purchase negotiation. Well yesterday another client needed a new to them car and my first call was to Eon. This was a financing deal. Again, so easy and very fair lending rates. Eon and Bert Smith took a transaction and turned it into a relationship. I am sure there will be many. Ore deals in the future! Thanks!! More

The Star and Zackery in the Service Department can always be counted on to answer questions, solve problems and keep mu Legacy in tiptop condition be counted on to answer questions, solve problems and keep mu Legacy in tiptop condition More

Great experience purchasing a used Land Rover Discovery from here. Yianni and Seth went out of their way to accommodate a remote closing on the vehicle because I am traveling for work. Highly recommend thi from here. Yianni and Seth went out of their way to accommodate a remote closing on the vehicle because I am traveling for work. Highly recommend this dealership and Yianni as the salesperson to help you! More

Bert Smith Subaru is friendly, honest and efficient. I won’t take my car anywhere else. I won’t take my car anywhere else. More

Great customer experience with the sales professional, the vehicle in transit, was delivered on time with all the extras I requested installed. This particular dealer only requested $500 refundable deposi the vehicle in transit, was delivered on time with all the extras I requested installed. This particular dealer only requested $500 refundable deposit while other dealers requested $1,000 non refundable deposit. More

Excellent job. Appointment was easy to secure, they did the work on a timely basis and it was done right. Appointment was easy to secure, they did the work on a timely basis and it was done right. More