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Bert Smith Subaru Volkswagen
St. Petersburg, FL
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202 Reviews of Bert Smith Subaru Volkswagen
My buying experience at Bert Smith Subaru was very very good. Tony Kritikos explained everything, and worked up all the sales documents very quickly; explaining each form and what purpose it served. My w good. Tony Kritikos explained everything, and worked up all the sales documents very quickly; explaining each form and what purpose it served. My wife is normally very reluctant to deal with car salesmen, but Tony made her feel very comfortable and treated her with great respect. It's the best car buying experience we've ever had, and I'll bought a lot of new cars during the past 50 years. Work with Tony Kritikos at Bert Smith Subaru and you'll be very pleased with the results. More
Dealer team very professional. We knew what we were looking for and good options were provided. Price good. Service excellent. We knew what we were looking for and good options were provided. Price good. Service excellent. More
Terrible! You had our car for 28 days & failed to inform us that a TSB advisory was issued in 2021 for one of the repairs we were charged for. Since it was iss You had our car for 28 days & failed to inform us that a TSB advisory was issued in 2021 for one of the repairs we were charged for. Since it was issued by Subaru, we should not have paid to have it repaired. It had to do with the electrical system needing to be replaced due to a malfunction including the navigation system. What a sleazy way to do business!!! More
I was looking for a new car and I found that the sales people and the finance office to be pleasant no pressure and easy to work with. It made my car buying experience uncomplicated and less stressful. people and the finance office to be pleasant no pressure and easy to work with. It made my car buying experience uncomplicated and less stressful. I got a very nice car and everyone was good and fair with me. That makes a difference in satisfaction and future enjoyment of my car. Thank you for you high standards and excellent customer service, More
We moved to this area about two years ago. We had owned four Subarus in the past including a 2019 Forester Touring that we were very satisfied with. My first experience with Bert Smith Subar We had owned four Subarus in the past including a 2019 Forester Touring that we were very satisfied with. My first experience with Bert Smith Subaru was for a reset of my Starlink system due to a hiccup in downloading an update. Service Department experience was excellent. When I saw that Subaru had re-designed the Forester for 2025, I decided to upgrade to a new Touring model and met and worked with Tony Kritikos to design the exact auto that I wanted and ordered it. It came in a little sooner than they estimated and was just as I ordered. The orientation, pricing and closing transactions were handled promptly and efficiently. Over the last ten years, no one but Subaru dealers have tended to my Subaru vehicles and I intend to keep it that way in the future. Very satisfied. More
I have been a customer at this dealership since it was Bert Smith Oldsmobile and this is my 3rd Subaru, I choose to stay with this outfit because of the superior qualiy of their sevice as well as their Bert Smith Oldsmobile and this is my 3rd Subaru, I choose to stay with this outfit because of the superior qualiy of their sevice as well as their vehicles. More
This is my fourth Subaru. This dealership has been the best to work with. Their service department and employees are the best I have ever dealt with. Starr Shandy in the se This dealership has been the best to work with. Their service department and employees are the best I have ever dealt with. Starr Shandy in the service department office is an asset to this company. She always knows when my car needs routine service and advises me. Very professional. More